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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,845 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    poor network connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer frequently will not print though apparently still connected to network. Trouble shooting tools and communication are poor and result in much wasted time trying to identify and fix problem - pretty much a hit or miss operation. Support web site is no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that it is loud and little bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful printer. Great Quality. Saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. Glad I selected this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ to set up , wireless worked the very first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great price great for home offices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality wasn't as good as I expected from a Canon printer, so we returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Business and Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Brother to Canon and very pleased I did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor user interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this printer is the touchpad. It doesn't register your touches. It makes doing anything very time consuming as you are constantly touching the touch screen over and over again. Plus the driver that you download doesn't include the driver for the scanner so that requires a separate on to find and download. I am very disappointed with this printer that cost $300

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    A HUGE DISAPPOINTMENT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is VERY noisy. The touch screen is not always responsive. I'm incredibly disappointed because it does not scan both sides of a document, a vwry necessary & important feature for me. Its not easy to use, the app is difficult to follow. I will never buy Canon again. Ill stick w/HP products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd printer purchase for business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer. It does run out of toner fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do all you need in the office at great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best when it comes to printing ........

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noises are the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very noisy! I would rather buy much quieter machine next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT & SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has worked great and service was excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this time I have not been able to hook up the machine to my WiFi so I will be attempting to get someone to help me do it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor, this machine always has trouble connecting to our laptops wirelessly. I have to email documents to myself and print them via my phone. When I call canon customer service desk the wait time to speak to a representative is always at least an hour. I regret buying this product and would return it if I could

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Canon colored laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes time to print documents, other than that it's okay. It has the option to make ID card copy, which is very convenient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delicate

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful with the cord. If it gets accidentally unplugged it go wacky and never works right again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Scanner does not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for awhile now and the scanner does not work. I have issues connecting it to my iMac

    No, I would not recommend this to a friend