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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,845 reviews
  • Rated 1 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it didn’t work kept getting orange arrow code message. Had to send back to canon because there was a hardware issue. They sent me a replacement and it works fine now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it works - but always losing connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does work very well when it connects to the internet. However it constantly changes it's IP address and needs the driver reinstalled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannon laser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer difficult to set up. Had to contact Geek Squard and still printer difficult to communicate to network. Took very long time to print after request to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This machine doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nearly impossible to install. Still is not working properly, many weeks later. We have sought help from GeekSquad and from the company. Just awful so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get it to stop double sided printing. Been on the phone to canon twice. First time was on hold for over an hour 2nd time half hour. Not happy with my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor burned out in less than a year. Haven't even printed out 1/2 a ream of paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not scan to my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with Geek Squad help, this product would not scan to my computer. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an HP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away wireless connection nightmare. You get what you pay for, I had high hopes but very unreliable. Get an HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY THIS PIECE OF CRAP!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this printer! It is such a pain in the a55 to use! I will only bu HP products from now on...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Home Office Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cannon Image Class printer features powdered ink cartridges that never dry out. Set up is easy; 1. Connect to a device. 2. Preform an update to install drivers. 3. Detach and replug the cable (if using the USB). Great for business or occasional printing. About the size of a milk crate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the printer as it was a good deal but setting it up and user option is harder then anticipated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to get any Technical Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to set up and there is no online or technical help from Canon! I am so disappointed in this copier/scanner/printer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    being OK -doesn't cut it any more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have every thing and nothing, Great online Store Horrible Products and costumer service response time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    user friendly printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to setup and can be used with your iPhone too with an app. since this is an laser printer don't have to worry about light use as ink doesn't dry as quick as inkjet printers. if you are moderate users may once a week or two long run this is cheaper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    useless - software from 1972

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a wireless printer that does not print wireless, so complex to use it it is a brick. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth for office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy any one ! It is not good for office. Big headache for work with legal siege papers!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    I'm pleased with new Canon 642 so far..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of $224 caught my eye first and why I looked at this particular unit further. It was important for me to get an all-in-one printer to use as a device to do all my scanning and printing jobs in one unit, instead of the separate scanner and printer I use now. I won't go into a description of what this product does or doesn't do. I'll just say I've been pleased with it so far, as far as ease of setup and use. There was an extra piece in the box I couldn't figure out its propose. So like many others who searched this part on Google, they learned, like myself, that this piece is used as a dust cover on the paper tray, if you use legal size paper. The end of the tray will extend out a little bit if you use the longer paper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannon printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor touch screen does not work well you repeated touch screen it never connects

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play down every time you need to change cartridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did recommend this canon, it worked for me about three months and everything stop working.

    No, I would not recommend this to a friend