Customer Ratings & Reviews

So, I have had this printer for only a week, but I am very pleased with it. I found the summary of all reviews to be spot on. It's easy to setup, the print quality is great, and the Black Friday price was excellent. It is noising (very noise compare to my Inkjet) when printing (sounds like a jet engine), it is quite heavy @ nearly 50 lbs. (I am hoping it’s because it is well built), and the toner is not cheap (I paid BF price of $355+tax for 4 high-capacity toner cartridges). I have never owned a laser printer, but now print only occasionally and I like the fact that the toner should never try out and there are no printheads to clog. I have it connected via Wi-Fi, and have printed from multiple PCs and a laptop, iPads and iPhones, worked flawlessly.

Setup was quick and easy. The printer responds quickly and produces high quality black and white and color. We only had one issue which was resolved quickly by the Best Buy technical support.

Works right out of the box, no real assembly required. Pull it out of the box, remove the many pieces of tape, put in toner and paper, then plug it in. Follow the prompts and you’re good! From the first sheet, it’s worked perfectly and it will be for light use. Time will tell if it can keep pace with my old HP inkjet or have the longevity it had. I had for more than 10 years that recently died, the reason I decided against another HP is that I wasn’t impressed with the quality of the newer ones and for the price point this one was at with a discount, I couldn’t pass it up!

Very easy to set up and use! Prints fast! I'm moving to this laser printer from an inkjet, so this is very fast in comparison. I'm very happy with this purchase.

Works great! Easy install! Fires right up even after it's been not used for awhile. Quick printing with good quality. I don't use it for high quality printing so I don't know how good it is for that but for office work it is great. A little noisy though.

I purchased the Canon imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer at a discount during the 2024 Thanksgiving holiday period. Pros: The printer works well. I have no complaints regarding the quality of black and white or color printing. I like that I can go long periods without printing anything and the ink won't dry out unlike an inkjet printer. Also, the automatic document feeder works really nicely when you have a stack of papers that need to be scanned. It's only one sided, not duplex, but I think for the price to value ratio for this model its worth it. I also like that Canon gives the printer a three year warranty. Most other printer manufacturers only give you a one year warranty. In addition, if you purchase it with a credit card (like the BOFA Premium Rewards card) that provides an additional extended warranty, you get even more warranty protection. Cons: The printer is very large and very heavy in comparison to inkjet printers. If you don't have a designated space on a table for it, I recommend placing it on a heavy duty furniture mover/dolly, so that it can be maneuvered on the floor. The printer is so loud. You will be super shocked when you first hear this printer turn on and print something out. The cost of OEM toner is very high and you might get sticker shock. I did look into non OEM toner options, but right now they don't see great. When I was looking at printer options, it. came down to a laser printer vs an ink tank printer in terms of best price to value ratio. If you plan to print a lot and often in color, an ink tank printer would probably be a better choice. Overall, I would defintely purchase this printer again as composed to its competitors because of the convenience and value it provides.

I just bought this model to replace my previous Canon printer a 6220 model. This printer is much, much heavier than my previous printer and it is much, much noisier. On the plus side, it was as easy to set up and it prints everything much, much faster. I would also like to recommend Dylan the customer rep who sold it to me. It was way too heavy for me to take by myself to the car and Dylan agreed to walk to my car with it. We could not fit it into the trunk and at first was not able to fit it into the front seat. But Dylan came up with the idea of angling it in and that worked. Dylan is a great employee.

This has been a great printer. I found it on sale and this printer does it all! It has easy set up, and prints quickly. It also connected quickly to my WiFi for printing from my phone as well.

Finally, my old ink jet printer died and I purchased my first laser printer. Works great and prints fast. My only little complaint is it is a bit too loud, other than that I like it!

easy set up. Very easy to use. Quick print. Pretty decent for the price.

Works perfectly, great value, beautiful prints, not too huge. A wee bit noisy but that's to be expected. Replacement toner looks like quite an investment but I'm hoping i won't have to order that for a long while.

Very easy to set up, works wonderfully. Outstanding price for an all in one color laser printer. I only gave it 4 stars since it is rather large a a little noisy. But for ease of use, quality and cost it would be a definite 5 star review.

I work in a small law firm. We have a large commercial printer, but we also have small printers in various locations throughout the office. And they’re a hodgepodge of brands. Not to mention some scan, some don’t, some are inkjet others are laser. Prior to getting this Canon, I had a desktop scanner and laser black and white printer on my desk - which I used for smaller jobs, large printing jobs I sent to our commercial printer (not because the Canon couldn’t handle it, but for other financial purposes). This Canon printer replaces both devices and does even more (wireless printing for example, allowing others in the office to use it). It has the feature set of a large commercial grade printer/scanner (minus some finishing features like stapling and hole punching) in a much smaller and more money friendly package. The biggest drawback, with virtually any printer, especially a laser printer, is the crazy cost of toner. Replacing all the toner costs half the cost of the printer. IN THE BOX Inside you get a power cable, printer, instructions (which aren’t worth much) and a DVD to install programs (really?). I wish they would include a USB cable, but I had one from my old printer so it wasn’t a huge deal. (it’s not necessary, but I always like having a hard wired ability to print from at least one computer). Know that this is a HEAVY printer, so I advise in getting help when moving it. SETUP The setup process was a little wonky, but nothing truly out of the ordinary. Of course, you have to take off all the tape that holds the printer doors, flaps, etc. closed during transit. From there, there’s a sticker covering the USB port telling you to ONLY plug in the USB after you installed the software. After plugging it in, you follow the onscreen prompts, of which, there aren’t too many. The big one is setting up Wi-Fi. After I did that, I did a Google search on my computer of what software I needed to download (my PC didn’t have a PC drive). It wasn’t hard to find the drivers/software, but there are a bunch of options on Canon’s website that can make it confusing as to what you really need. I ended up downloading the recommended software. My computer installed the necessary software and I seemed to be off and running. I didn’t however, see that there was actual software you open - it seemed to be the necessary software to transfer scans and print from your computer. After that I plugged in the USB cable but my computer didn’t recognize. A quick restart of the printer fixed that. In the meantime, I ran a diagnostic test to check the color of the printer. It printed a sheet and then you put that on the scanner glass. The one thing I didn’t do during the initial setup, which I wish I did, was setting up the UI interface. I’m unsure as to what it is, and how to set it up, and that’s because I couldn’t figure out how to do it (more on that below). All in all, getting things up and running didn’t take that long. And by running, I mean taking the printer out of the box, connecting it to WiFi and printing documents from my computer. FEATURES There’s a lot of features, most of which you would expect from a printer of this caliber. That is, it can fax (which I don’t use), scan and print. Its real value would be from how you can use it. When setup properly, you can print from your phone (although this requires yet another app on your phone, and Canon print services), from any computer on your network, and you can easily scan large batches of documents. I don’t think it does anything revolutionary, but what it does, it does well. There are additional features that require this UI interface. For example, there’s the ability to scan documents and “tag” them with the date (presumably when they’re scanned) and to scan photo ID cards. These are things that aren’t necessary, but can save you time on the back end. But I couldn’t use them because I was required to set up some UI interface. The screen gave me a QR code to scan, but that seemed like a dead end. There was no mention of it in the instruction manual. So while I can’t say I can’t use the features of this Canon printer, some of the potential conveniences are unavailable to me (for now) which is a bummer. Scanning was easy. I do often scan things in bulk. The tray on top of the printer holds I think about 50 pages. To scan, you hit a button on the homescreen and it feeds the documents through the scanner. It scans pretty quickly, and for me, it saved them to a folder that’s created based on the date I scanned. One of my pet peeves in scanning is how much effort it takes to find what’s scanned, rename it, and move it to the location where I ultimately want to save it. So while there might be times I want to scan something and email it directly, for the most part, I just want to save it to my office’s network and having a location where documents are saved on my computer until I’m ready to move them to their final location is nice. It does save me time. PRINT QUALITY AND SPEED With most Canon products, the printing quality is superb. I was impressed with its photo printing capabilities. I was using standard white copy paper but was left impressed with the color reproduction. Black and white documents, which is honestly the bulk of what I print, looked crisp. No bleeding, no fading. The speed is terrific. I’m never one to sit there and count the minutes as a printer prints something, but this moved things along pretty quickly. QUIRKS As I said, the UI interface thing is a bummer. I find most printers to be complicated to use and require too much effort to figure out the basic tasks and this printer is no exception. Is it difficult to use? No, not necessarily, but it does take a little time to figure out how to use it to its full potential. This requires some trial and error, which can be off putting. So long as it prints and scans, I’m typically ok, but it can be hard to justify the cost of this printer - and its toner - when I can use all the special features. I’m sure I’ll eventually figure it out overtime, but it should be more intuitive. It’s also extremely loud. Maybe it’s not so noticeable in a loud environment, but man, it sounds like a jet engine roaring up when I print something. It’s not the end of the world, but when first hearing the thought definitely crossed my mind “does it really need to be that loud?” CONCLUSION The print quality and speed is great. This includes scanning. It seems to have even more features that are just too difficult to figure out to use without a substantial investment of time by the user. It’s this “unintuitiveness” that really makes it hard to justify the purchase. Not necessarily because of its cost, but these features are what might make this particular printer stand out in the crowd. But if printing and printing quality is the most important factor or even the only thing you care about, I can wholeheartedly recommend this printer, it will not disappoint in that regard.

I've been using this laser printer for a long time, and it's been excellent. Setup was fast - I had it connected to Wi-Fi and printing from my phone within minutes. Quality is perfect. I'd definitely recommend it!

Very nice printer I would highly recommend. The colored prints are very clear and sharp. It scans and copies. It was fairly easy to set up and I am very happy with this printer.

Overall, from General Setup to daily usage the Printer is great. Easy accessible internal web address for setting changes and modifications. Would definitely recommend

I've been using this printer non stop for 3-months now and it's been great! I own a Mac computer and this printer has all the printer drivers for my Mac unlike the HP printer that I purchased first. Since the HP printer did not have printer drivers for my computer the colors were printing way off. This Canon is fast, the print quality is excellent and the colors are pretty accurate! After a frustrating experience with the HP I'm very happy with this Canon printer and would recommend to Mac users and Graphic Designers.

The Canon imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer works really well! The print quality is sharp, and the colors are vibrant. It connects easily to Wi-Fi and prints quickly without much noise. Scanning and copying are smooth and convenient too. The touchscreen is easy to use, though setup took a little longer than expected — that’s the only reason I’m giving it 4 stars instead of 5. Overall, a great printer for home or office use.

This printer works very well. It prints good quality and is fast. The only thing is it is very loud since I had someone on the phone who could hear the printer in the background.

This is a great printer at a great price. This replaced an inkjet printer and I couldn’t be happier to be done with clogged print heads and buying ink every couple of months. So far this Canon color laser printer has performed flawlessly. Setup was a breeze (I’m using Apple operating software) and have had no connectivity problems. I do not consider it to be noisy as has been mentioned on other reviews. Very happy with this purchase.