Customer Ratings & Reviews

This has been a great printer. I found it on sale and this printer does it all! It has easy set up, and prints quickly. It also connected quickly to my WiFi for printing from my phone as well.

I purchased the Canon imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer at a discount during the 2024 Thanksgiving holiday period. Pros: The printer works well. I have no complaints regarding the quality of black and white or color printing. I like that I can go long periods without printing anything and the ink won't dry out unlike an inkjet printer. Also, the automatic document feeder works really nicely when you have a stack of papers that need to be scanned. It's only one sided, not duplex, but I think for the price to value ratio for this model its worth it. I also like that Canon gives the printer a three year warranty. Most other printer manufacturers only give you a one year warranty. In addition, if you purchase it with a credit card (like the BOFA Premium Rewards card) that provides an additional extended warranty, you get even more warranty protection. Cons: The printer is very large and very heavy in comparison to inkjet printers. If you don't have a designated space on a table for it, I recommend placing it on a heavy duty furniture mover/dolly, so that it can be maneuvered on the floor. The printer is so loud. You will be super shocked when you first hear this printer turn on and print something out. The cost of OEM toner is very high and you might get sticker shock. I did look into non OEM toner options, but right now they don't see great. When I was looking at printer options, it. came down to a laser printer vs an ink tank printer in terms of best price to value ratio. If you plan to print a lot and often in color, an ink tank printer would probably be a better choice. Overall, I would defintely purchase this printer again as composed to its competitors because of the convenience and value it provides.

I just bought this model to replace my previous Canon printer a 6220 model. This printer is much, much heavier than my previous printer and it is much, much noisier. On the plus side, it was as easy to set up and it prints everything much, much faster. I would also like to recommend Dylan the customer rep who sold it to me. It was way too heavy for me to take by myself to the car and Dylan agreed to walk to my car with it. We could not fit it into the trunk and at first was not able to fit it into the front seat. But Dylan came up with the idea of angling it in and that worked. Dylan is a great employee.

Works perfectly, great value, beautiful prints, not too huge. A wee bit noisy but that's to be expected. Replacement toner looks like quite an investment but I'm hoping i won't have to order that for a long while.

I've been using this laser printer for a long time, and it's been excellent. Setup was fast - I had it connected to Wi-Fi and printing from my phone within minutes. Quality is perfect. I'd definitely recommend it!

Very nice printer I would highly recommend. The colored prints are very clear and sharp. It scans and copies. It was fairly easy to set up and I am very happy with this printer.

Overall, from General Setup to daily usage the Printer is great. Easy accessible internal web address for setting changes and modifications. Would definitely recommend

I've been using this printer non stop for 3-months now and it's been great! I own a Mac computer and this printer has all the printer drivers for my Mac unlike the HP printer that I purchased first. Since the HP printer did not have printer drivers for my computer the colors were printing way off. This Canon is fast, the print quality is excellent and the colors are pretty accurate! After a frustrating experience with the HP I'm very happy with this Canon printer and would recommend to Mac users and Graphic Designers.

Printer is loud. You dont really want it in a bedroom. As far as its abilities its great though. Its fast and the quality is good.

Very easy to set up, works wonderfully. Outstanding price for an all in one color laser printer. I only gave it 4 stars since it is rather large a a little noisy. But for ease of use, quality and cost it would be a definite 5 star review.

I work in a small law firm. We have a large commercial printer, but we also have small printers in various locations throughout the office. And they’re a hodgepodge of brands. Not to mention some scan, some don’t, some are inkjet others are laser. Prior to getting this Canon, I had a desktop scanner and laser black and white printer on my desk - which I used for smaller jobs, large printing jobs I sent to our commercial printer (not because the Canon couldn’t handle it, but for other financial purposes). This Canon printer replaces both devices and does even more (wireless printing for example, allowing others in the office to use it). It has the feature set of a large commercial grade printer/scanner (minus some finishing features like stapling and hole punching) in a much smaller and more money friendly package. The biggest drawback, with virtually any printer, especially a laser printer, is the crazy cost of toner. Replacing all the toner costs half the cost of the printer. IN THE BOX Inside you get a power cable, printer, instructions (which aren’t worth much) and a DVD to install programs (really?). I wish they would include a USB cable, but I had one from my old printer so it wasn’t a huge deal. (it’s not necessary, but I always like having a hard wired ability to print from at least one computer). Know that this is a HEAVY printer, so I advise in getting help when moving it. SETUP The setup process was a little wonky, but nothing truly out of the ordinary. Of course, you have to take off all the tape that holds the printer doors, flaps, etc. closed during transit. From there, there’s a sticker covering the USB port telling you to ONLY plug in the USB after you installed the software. After plugging it in, you follow the onscreen prompts, of which, there aren’t too many. The big one is setting up Wi-Fi. After I did that, I did a Google search on my computer of what software I needed to download (my PC didn’t have a PC drive). It wasn’t hard to find the drivers/software, but there are a bunch of options on Canon’s website that can make it confusing as to what you really need. I ended up downloading the recommended software. My computer installed the necessary software and I seemed to be off and running. I didn’t however, see that there was actual software you open - it seemed to be the necessary software to transfer scans and print from your computer. After that I plugged in the USB cable but my computer didn’t recognize. A quick restart of the printer fixed that. In the meantime, I ran a diagnostic test to check the color of the printer. It printed a sheet and then you put that on the scanner glass. The one thing I didn’t do during the initial setup, which I wish I did, was setting up the UI interface. I’m unsure as to what it is, and how to set it up, and that’s because I couldn’t figure out how to do it (more on that below). All in all, getting things up and running didn’t take that long. And by running, I mean taking the printer out of the box, connecting it to WiFi and printing documents from my computer. FEATURES There’s a lot of features, most of which you would expect from a printer of this caliber. That is, it can fax (which I don’t use), scan and print. Its real value would be from how you can use it. When setup properly, you can print from your phone (although this requires yet another app on your phone, and Canon print services), from any computer on your network, and you can easily scan large batches of documents. I don’t think it does anything revolutionary, but what it does, it does well. There are additional features that require this UI interface. For example, there’s the ability to scan documents and “tag” them with the date (presumably when they’re scanned) and to scan photo ID cards. These are things that aren’t necessary, but can save you time on the back end. But I couldn’t use them because I was required to set up some UI interface. The screen gave me a QR code to scan, but that seemed like a dead end. There was no mention of it in the instruction manual. So while I can’t say I can’t use the features of this Canon printer, some of the potential conveniences are unavailable to me (for now) which is a bummer. Scanning was easy. I do often scan things in bulk. The tray on top of the printer holds I think about 50 pages. To scan, you hit a button on the homescreen and it feeds the documents through the scanner. It scans pretty quickly, and for me, it saved them to a folder that’s created based on the date I scanned. One of my pet peeves in scanning is how much effort it takes to find what’s scanned, rename it, and move it to the location where I ultimately want to save it. So while there might be times I want to scan something and email it directly, for the most part, I just want to save it to my office’s network and having a location where documents are saved on my computer until I’m ready to move them to their final location is nice. It does save me time. PRINT QUALITY AND SPEED With most Canon products, the printing quality is superb. I was impressed with its photo printing capabilities. I was using standard white copy paper but was left impressed with the color reproduction. Black and white documents, which is honestly the bulk of what I print, looked crisp. No bleeding, no fading. The speed is terrific. I’m never one to sit there and count the minutes as a printer prints something, but this moved things along pretty quickly. QUIRKS As I said, the UI interface thing is a bummer. I find most printers to be complicated to use and require too much effort to figure out the basic tasks and this printer is no exception. Is it difficult to use? No, not necessarily, but it does take a little time to figure out how to use it to its full potential. This requires some trial and error, which can be off putting. So long as it prints and scans, I’m typically ok, but it can be hard to justify the cost of this printer - and its toner - when I can use all the special features. I’m sure I’ll eventually figure it out overtime, but it should be more intuitive. It’s also extremely loud. Maybe it’s not so noticeable in a loud environment, but man, it sounds like a jet engine roaring up when I print something. It’s not the end of the world, but when first hearing the thought definitely crossed my mind “does it really need to be that loud?” CONCLUSION The print quality and speed is great. This includes scanning. It seems to have even more features that are just too difficult to figure out to use without a substantial investment of time by the user. It’s this “unintuitiveness” that really makes it hard to justify the purchase. Not necessarily because of its cost, but these features are what might make this particular printer stand out in the crowd. But if printing and printing quality is the most important factor or even the only thing you care about, I can wholeheartedly recommend this printer, it will not disappoint in that regard.

This is a great printer at a great price. This replaced an inkjet printer and I couldn’t be happier to be done with clogged print heads and buying ink every couple of months. So far this Canon color laser printer has performed flawlessly. Setup was a breeze (I’m using Apple operating software) and have had no connectivity problems. I do not consider it to be noisy as has been mentioned on other reviews. Very happy with this purchase.

Easy set-up, excellent printer/scanner. After a few weeks of use I have encountered no negative issues.

Very happy with our Canon laser printer so far (only a couple of months in). Got a great price on sale and setup was a breeze. Yes, it is big and bulky, but the footprint is not much larger than the inkjet printer it replaced and the print quality is noticeably superior.

This printer works very well. It prints good quality and is fast. The only thing is it is very loud since I had someone on the phone who could hear the printer in the background.

The fax, copy, scan combination functions well. Printing is clear and connection to the device was easy. We are, however, having an issue with a loud screeching noise occasionally when printing a received fax. I am in the middle of getting someone out to look at it, but it is annoying to have this issue within a few weeks of purchasing and installation. The unit was essentially together so there was no "set-up" aside from removing tape and plugging everything in.

This printer is definitely very functionable. It was easy for me to set up. It is heavy, so please have someone help you lift to destination. I like the feature of it being wireless and also being able to connect to it with a USB cord if needed I also like that you can scan to your computer. I had to call Cannon to help get me set up with that feature because I couldn't do it by myself overall the color quality is great. I am a real estate broker so I use it to print a lot of of my listings and other promotional advertisement. The print time is faster than I expected overall a very good midgrade, laser printer for the price that I paid. Thank you

Easy set up works good, print quality is great. Not the fastest but great print quality.

This printer really surprised me. To be honest, the stats on it don’t rank very high. What kept me coming back to it is the price. BBY is currently running a sale that puts it in a very affordable range. It’s really a Swiss Army type machine. For a laser jet it can do a little bit of everything pretty solidly. When it arrived at my house - free of charge (thank you BBY member’s perk) i was reminded of its size and weight. Its a beefy printer. The almost 50 lbs is probably a challenge for some people but, the benefits that it affords are awesome. There’s nothing like loading in 250 sheets of paper and walking away from adding more for a month :) You can really tell that the team that designed this thing is sharp and on their game. This definitely includes the shipping box. Packaging engineers lake note. This is how you ship something to keep it protected. The box is designed to just peel away from the printer leaving it easy to pick up and transfer to its location in the house. The printer set up incredibly easy (despite the old school software). The wifi connection was very quick and appears to be very realiable. Ive owned tons of printers over the years - all the market heavy hitters. None have given me and my family this positive of an experience. It makes an amazing network printer for our house. It earns a 5 star rating easily.

Great printer. Easy to set up and link to wi-fi. Love the two sided printing.