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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the imagePROGRAF PRO-1000 Wireless Inkjet Printer's excellent print quality across various media types, finding it easy to produce flawless photographs. The printer's ease of use and straightforward setup are also frequently praised. However, some users note that the printer's large size may be a drawback depending on available space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Flawless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer after about 6 months of analyzing the alternatives. It replaced my Pro-100. Out of the box everything worked. Setup is a bit complex, but faultless following direction carefully. To date I have printed more than 100 prints ranging from a few 8.5x11 up to a number of borderless 27x22’s, a bunch of 27x25’s and 17x36 panoramas. No jams, no ink clogging, simply flawless operation. Prints are simply stunning. I use primarily 68# luster and semigloss stock, sometimes metallic. I read a lot of traffic on “wasted ink” used for its various cleaning cycles. I am happy that it keeps itself in good condition so that when I’m ready to print, it is also. It has a cool feature that shuts the printer down when any of the ink cartridges are, I think, completely spent. My experience is that occurs about a week or so of printing after it first warn of low ink. Plenty of time to order and receive a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Obsessed is an understatement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute Beast! The phographs are absolutely flawless its as you see it on your camera im in awe. I already used up most of my ink just doing my portfolio. But man ink is pricey but I feel absolute worth it for the quality you recieve.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    BEST PHOTO PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY the BEST printer for photographers, 12 ink cartridges and the very BEST post production I've ever seen, better than commercial retailers, worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a printer for most people.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a printer for everyday people. Just because you can afford it doesn’t mean you need it. Most people will never print to this things capacity With that said, it’s an awesome printer for professional photographers or people extremely invested in photography and wants control over their prints. I took one star away because the Mobil app it uses must stay open while it’s printing. If you switch apps the print will stop where it is and eject the photo paper (basically wasting it). Be warned

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Keeps breaking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer and it gives great color. it's also easy on ink. However, it has broken twice now in two years. Both times it stopped taking sheets from the auto sheet feeder. We've tried everything to get it to work but it seems a defect in the feed mechanism. This time Best Buy refused to honor the extended four year warranty, saying I cancelled it, which is just ludicrous. Great printer when it works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Nice quality, but too much $$ for ink refills ouch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer — excellent output quality — but wildly overpriced for what it offers. The size limitations are a dealbreaker if you're a photographer looking to print wall art, gifts, or sell your work. Realistically, it should be a $700 printer with $300 ink, not $750 just for cartridges. Would I recommend it? Only if money’s no object. If you're a professional or value efficiency, there are smarter options out there. Not recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing Photo Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but amazing prints. The built in Lightroom plugin is great. Of course I cannot rate the archival quality as that will take decades and a century. Not for the weekender though. You have to use this machine or your ink waste will be excessive. Even if you are just printing something once every few days, it is better than nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worthy Investment for Photographers and Artists

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality on a lot of different media. Inks are a bit expensive, but definitely worth it for high volume photo printing and fine art prints. Easy to set up, but HEAVY. Getting it up and running was a two-person job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    very good printer, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good. This is the only printer can print 17x25. I can print 16x24 using cut paper, no rolls. For me it's a big deal. I have no complains about colors, gradation, noise or etc. However the software is not as good. It works well on PC, but i had a lot of problems using Mac with last software updates. So more complicated prints a have to use PC. Hate it but no choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent for a photographer or artist

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing professional printer. I have spent countless money sending my print orders out to large print houses and now I can just complete the same quality at home. Highly recommend for a photographer or artist with an interest in selling prints. Pros: excellent quality and easy to set up Cons: takes up a lot of space (if you have a small office), ink is a bit expensive to replace

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro-1000 meets all of our current needs in canvas printing. It has vibrant colors and is fairly easy to use for a professional printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Prints wonderfully, black and white or color. Getting the driver all setup takes a bit but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer for making/selling art prints for my business website and I couldn't be more happy with the quality that this printer dishes out. I was so happy with the results that I shared a testimonial on my social pages. It also comes with photo editing software and can be completely integrated with other brands of paper. 100% fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Fantastic prints. Fairly easy to set up and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pro Level print quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an awesome printer. The quality of the prints has been professional to say the least. I was worried about investing in such an expensive printer and I am happy that I made the investment. This is absolutely a pro level printer so be prepared to pay it in the up keep for ink and paper. I will say its worth every penny so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Large Canon Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of machinery. The quality is definitely what you would except from a Canon product. I print mostly larger images on thick paper and canvas and was blown away by the detail and vibrancy. Maintenance consumes a lot of ink and there are a lot of expensive cartridges to replace, but haven't found this quality print at home in any other printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliably wonderful photo prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, thought a little difficult to get set up from a software side. Produces very satisfying prints. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo printer and easy to use. Print quality is professional.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve debated for so long to get this pro1000 and I do not regret it one bit! I get to print in the comfort of my own home and the printer is pretty fast on printing quality pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    The color of perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer with the best color rendition I’ve ever seen. Be sure to check the measurements, including the rear clearance required though, as it’s huge!!!

    I would recommend this to a friend
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