Customer Ratings & Reviews

this printer is perfect for photo printing, better than standard all in one printers

This printer was purchased for the sole purpose of photo printing, very fast printing, only issues is ink does get deplete very quickly.

bought this for my photography business, so far ive had no issues, BUT BEST BUY DID NOT CARRY THE INK NEEDED FOR THIS PRINTER!

Great printer. Canon did excellent job as always. Highly recommended

This was a Christmas gift for my husband. He absolutely loves it.

I’ve had this model for more than 2 years and I am done. It is junk. I’ve spent hours connecting and reconnecting to wifi. It literally disconnects between sheets of paper with no network disruption. The only way to tell what’s wrong is a cryptic blinking system that usually ends up trying to get you to pay for support. I’ve eventually been able to figure the issues out after some sleuthing and trial and error, but life is too short to spend any more time trying to get this piece of junk to print consistently.

Dependable delivery and great printer in my price range.

Good for those who take pictures, and want to put them in frames around the house.

Nice printer and it uses my old printers ink cartridges.

Worked well right of the box. Satisfied with my purchase.

Problem 1: Install screens not 4K compliant and illegible. Move the mouse cursor down to the tiny visible slice of button and click on your best guess. You'll need a magnifying glass. Earth to Canon, it's 2023 and I'm not gonna reset my display for your convenience. Problem 2: Printer could not find my network. Pressing the Wifi button for a 2 count does nothing. Canon chat tech support recommends reconfiguring my router (not going to happen) or hooking up a USB cable (connection for which does not exist on the printer) or worse yet install an Android app on my phone to try to spoof the connection to my desktop, which is where an oversize printer of this type belongs. Sheer arrogant laziness on Canon's part not to have a competent install routine. Epson XP 15000 searched and found my network the first time, the way it's SUPPOSED to be done. Goodbye ip8720, you're heading back to Best Buy, earliest!

good for photo printing. need improvement for paper tray.

I had to call canon and speak to a customer service agent for about half an hour just to get this printer connected to my wifi. After it did connect, it was glitchy and sometimes just refused to work out right. I returned it for an Epson wide format printer and am much happier!

Unit replaced one which no longer worked. Same good quality photo reproduction.

On the bright side this printer can print on CDs/DVDs, which is what I was looking for, but I just assumed it would have a flatbed scanner. This is a massive printer to not have a flat bed scanner or a paper tray. Best Buy doesn't properly list it in the description, but according the Epson website, their Expression Photo XP-8500 Small-in-One All-in-One Printer does print on DVDs and has a flat bed scanner. I will return this printer and try the Epson.

Like the 2 paper trays. Would like more detail on paper directions for set up.

It wouldn’t connect to any of the laptops or desktop computer that are led than 3 months old

Printer would not connect I would not recommend this printer

This printer is well made, I liked the cartridge system BUT it was not easy to set up and took 1 hour online with the Canon help desk (which was excellent) to get the printer going on a Mac and a PC. Disappointing is a gross, gross understatement. We bought this printer to ONLY print high quality photographs and it does not live up to its advertising. We could not get a good black and white print, the color printing is poor too - and we tried several software packages and on both PC and Mac. We have an HP which gives a really pure back and white print we expected the same from the Canon. The printer was so poor that we took it back and got a refund.

It’s new but am already having problem about the printer not recognizing the magenta, ink is the original ink it came with.