Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $269.00
The comparable value price is $313.00

Customer reviews

Rating 4.4 out of 5 stars with 367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the PIXMA iP8720 Wireless Photo Printer for its great print quality and ease of use. Many find its overall performance satisfactory, especially considering the price, and appreciate its quiet operation. However, some customers have experienced connectivity issues and found the setup process challenging, while others have noted its large size and expressed concerns about the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 367 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Art Quality Printing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and a great price. Full bleed art print capable!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Good, Bad, and Ugly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs explanation. Guess I assumed that all Canon's could at least copy and scan. SUPRISE. NOPE. To be fair the printouts are just great. Cannot recommend based on my expectations. IF IT WAS JUST FOR PRINTING QUALITY, THEN YES.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Photo printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo printer and also overall great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 6 months then just quit working. Can’t get any help. When it did work it was great but having issues less than a year in is not a good look.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great photo printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful photos, you must use photo paper though, the wi-fi connection is a little confusing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice printer/bad Wi-Fi hook up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this printer. But……I’m pretty savvy when it comes to printers. This one was absolutely horrible to connect to Wi-Fi!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed to meet expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer expecting it to be an upgrade over our existing printer. After installing, we were generally unimpressed with the print quality. It turned out to be no better than our 5 year old printer. Needless to say, we returned the product post haste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless. Won't work after 42 days and can't return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for less than 2 months and it will not print anything. It spits the paper out with nothing on it and doesn't even try to print. Not returnable because I've had it for over 30 day. Piece of crap. Other problems are that it doesn't give me any advance settings to choose portrait for landscape. Can't really use it at all now anyway...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to adjust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get a good picture to print. Size and color were both a little off. Tried for a week to tweak it in. Finally gave up and returned it. Best buy took it back without a hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pixma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 3 months each purchase and i bought 12 already

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wouldn't recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality was sub par for the price. Used for pictures and invitations- was insufficient for either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the Wi-Fi on this proved to be kind of difficult and the connection wasn't very reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality buttons

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless button got stuck in the first use. This turned out to be a common issue with many other people. I just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was DOA. I received an error that the door is open. Every thing was closed and I couldn't get rid of the error. I returned it and got my money back. Thanks Best Buy! I continue to purchase items at because because of their return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Best Buy purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor support from Canon. Unable to connect to internet after spending numerous hours on two separate Canon photo printers. First ever negative review for a product sold at Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black lines and blotchy print out I’ve tried cleaning the heads watch tutorials and stills messy print out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    setup too difficult

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was too hard to set up, I tried everything but never got it so I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    The Right Choice For Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-star rating is only a reflection of the time I have used this printer. So, far the printer gets 5 stars for meeting my expectations. I am an enthusiast photographer who has been looking to gain the experience of printing my work. I had forgotten the joy that comes from printing your photographs. This printer does the job for me. It is simple to operate. The print quality is great for my purposes. I did a lot of research before buying this printer and I am happy with my decision. I have recommended this printer to friends with the following caveats: • I wish the printer had a built-in screen for information. I am not used to using the app on my computer. • The set-up instructions with the printer are bad. It is an outdated approach that assumes your computer can read a CD. Everything you need is online, but the process should be easier. • Based on this experience and other reviews, I have a wired connection to the printer. I cannot opine on the wireless option. • I have only printed on 8.5x11 paper (or smaller). There are no red flags about using 13x19 paper. • Be prepared to learn how to print. The printer needs your help to produce the best results. Learn the correct settings for your software. I highly recommend buying paper sample kits and testing different paper. The type of paper makes a difference in the results (and cost) of printing. Calibrate your monitor to help ensure that what you see is what you get. I love having the ability to print and share my work. It is entirely different that an online experience. If you are thinking about printing your photos, do it! The Canon Pixma iP8720 printer is a great option to help you learn the art of printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking for a home printer that prints at 13"x 19". no problem....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    well...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's gone to wireless these days so I hoped I could have an easy connection between my laptop and printer. But, it didn't work. At all. It wouldn't connect to my wifi. No matter what. I did everything the website said, the directions, even other reviews. I screen shotted them before I even bought it so I'd know what to do, but it didn't work. Of course it comes with no cable to connect directly, so I had to buy one of those too. Cheap, but still couldn't use it right out of the box due to that. The print quality is fantastic! I haven't done full sheets but I make stickers and buttons for my store and the color quality is almost identical to my screen which is wack, because the rgb/cymk difference doesn't even feel like it's there. So far I've made maybe 50 sticker sheets and printed about 20 regular papers for buttons, and I'm already halfway out of ink. This is without printing full pages of color. Kind of worrisome. Overall, this is a great printer. Hella bulky, takes up half my desk. But it folds up the slides when you're not printing, isn't very loud and prints decently fast. Again I haven't printed full papers, but it doesn't print slow at all in my opinion. The only weird thing is that it paused halfway through, and when I was printing my laptop told me it was 'waiting for previous page to dry' which is nice, but again, a little weird and annoying with the pause if you're not leaning the papers on the tray. Once again. It's easy with the cable. Wifi connection SUCKS. I thought it wouldn't be like what people say but it really really does suck. The driver looked weird on my laptop too, like it just couldn't format so I could barely click the buttons.

    I would recommend this to a friend