Customer Ratings & Reviews

I have owned my printer for 4 years now. It has always printed well. I have printed maybe 100 photos from 4x6 up to 12x26" long in size. The only reason I give it only 4 stars is the printing software and functioning. Here are a few of the problems with the printing software; YOUR ENTIRE PRINTING MENU REALLY SUCKS FOR WINDOWS! Here are some notes I made about the printing menu: a) WHY THE LENGTH LIMIT OF 26.6” ? Is this only a software limit? If so why not 12.5x37.5 e.g. 3/1 Panoramic? Or even a 12.5 x 50 panoramic print! (Yes you might have to make the printer track if enough ink was left to allow for such a large print.) b) Why can I print a 13x19 page but not a 13x24? c) Why are the choices for paper size for borderless printing so limited? Another area the printer software sucks is that The are multiple tabs on which to enter or click choices (such as preview before printing, paper size, etc....) On some of those tabs, you change one choice and you change all the tabs the same. Others this is not true! Also, on the print preview, since dimensions for leading and trailing unprinted borders are different, then it would help to know which is the downward end of the paper as it is feed thru the printer. i.e. Why not include a printing direction arrow indicator? Arrows are also need in your online help screens. 3) WHY is the large top and bottom margins set as hard (not just recommended) limits for "art paper?" What is "art paper?" Another problem, often I change something (such as borderless printing) and the software will then change other choices for me WITHOUT NOTIFYING ME THAT IT CHANGED THEM! How stupid is that. e.g. I put the paper size to 8.5x14 and then change to borderless printing and the software changes my choice of paper size to 8.5x11 WITHOUT ANY INDICATION IT DID SO! At least is should tell me it did so and why! I could go on but have run out of time...

had to return to store usb plug was damaged and paper loaded on the outside of printer

Bottom paper support fell apart. Could not set up computer because there is an admin password that I cannot find

will not install at all, or connect with WIFI. Awful and terrible product.

I got this printer specifically to print with black ink on 13” wide transparency film. The setup was easy enough with the instructions. Setting up WiFi did not go as well. I’ve only been able to print by using a printer cable/cord from laptop to printer. In this day and age WiFi is kind of important! I found guidelines (by another user) on how to set up the perfect black print on transparency film in printer settings and it worked! The actual printer seems like cheap plastic and I’m afraid the covers are going to crack/snap.

I'm a graphic designer and print a lot of things on cover stock, special papers and envelopes. I bought is as a replacement for my Canon Pixma Pro9000 and it has done very well on most things. Prints fast, but also has higher resolution print options when color and coverage are key. I never got the wireless connection to work (I can if I take some more time), but since it's on the same surface as my laptop, I just plug it in. The ink also seems to be less expensive and readily available.

I have never been able to print wirelessly from this printer. I have called Canon three times. I have went into Bestbuy. Therefore, unfortunately I have no idea how this printer works.

My faux pas, was expecting a small table top photo printer. I thought the price was a bit high until I saw the actual size! What’s great is that I was able to salvage my leftover toner from my recently crashed Pixma printer for this one. Too early to tell how it goes as I just got it but I’m impressed with the features and the test photo I printed came out great!

My old canon printer broke down after 12 faithfully years. I was so glad when my sister found this printer. It is 10time better and fast at printing my pictures. The quality of the print is amazing! I highly recommend!

This printer does a good job, fast, quite, but has 1 major issue that I cannot live with, therefore returning. The problem is border-less printing, it expands the photo out for cover, is the official Canon explanation but that leaves you with a partial photo. It cuts off each end of the photo approx 3% so you end up with something missing. In my case I have a lot of car photos that cover most of the frame, after printing, part of the front end and rear end of the car are cut off, very frustrating. After talking to Canon tech support, that's just the way it is. You can reduce to a degree but it doesn't really help. My previous photo printer, a different brand, did not have this problem. So if you can live with part of your photo missing, using border-less, your good to go.

I have printed 4x6, 8 x10, and 8 x 8 photos both color and black and white and I am amazed how sharp the photos are. I have never had a problem with wifi. I have printed enough to go through two sets of inks. I can't wait to print some larger prints for display. p.s. the price was right

Excellent replacement for the Pro-100. Uses fewer ink colors but produces exceptional photographic quality. Still capable of 13x19 prints. Very fast in both color and b&w. Well built And comparatively light 18 lbs)

I wanted a replacement for my Canon MG7520 (that finally wore out) that used the same 6 ink cartridges and provided excellent quality photo prints. I am very satisfied with this printer and would highly recommend it.

I searched for a long time for a replacement printer for the one I had. Even though the two cannot be evenly compared, I find this printer does a really good job printing photographs. My previous printer used pigment ink and this is dye based ink. The ink seems to dry quickly and the machine is quiet and prints quickly. The software that comes with it could be improved on. There are not many choices of paper sizes and card stock comes in all sizes. I have not had time to fully investigate how to set custom paper, but the one time I tried it did not print the image in the correct size for the paper. For the price, I find it to be an acceptable printer and have been using standard size papers. The prints look like what I see on my screen. I like its compact footprint.

Great photo printer, give you great photos with brilliant and accurate color.

I printed a 8x10 color photo of a large family group photo and the color and clarity was fantastic.

Printer looked great. Could not get it to connect to devices though. It was basically a run around in loops w links and apps. Later realized that there's a few videos on YouTube were others had the same problems linking devices and ended up in returning as well. It's unfortunate because this printer was highly recommended.

Working well so far, impressed with the print quality for the price.

Great wide format printer that always delivers great results.

Best Buy made the purchase easy and convenient for me. The sales associate was very knowledgeable and helpful!