Customer Ratings & Reviews

Purchased this printer a month ago based on the reviews and it seems to print well however very difficult to see the little, tiny screen with NO backlight. You need a flashlight to see the info on the screen. What were they thinking?

Printer living up to my expectations. Quality photos, runs very quiet.

The printer is easy to setup. It could have been alittle simpler to connect to mobile devices and had a back-lit screen but for the price it's definitely worth it.

Enjoying my printer and shredder. Both are fantastic!

Very good value came with LOTS of ink especially black. Prints very well, on network, I think it is fast. Nice printer.

The control panel does not have a light. I wouldn't have bought it if I had know that. I had a terrible time setting it up. No scanner. It prints fine, and the photos are great...Canon please add an LED to this until, and you would get a 5 star. Mm

Unit sets up easily for wireless printing. Have printed close to 250 pages in black and white and havent even gone through the first fill of black ink. Have to find the perfect medium on paper filling though. to much paper in the tray and the unit gets easily jammed.

User friendly as well as excellent features. Three in one-prints, copies, & scans.

As a professional photographer, I always bought Epson printers, they were amazing. We purchased this Canon for the office and mostly want to throw it against the wall. Every time we go to use it the heads are clogged. We have used more ink on the cleaning than on any printing. At least with the Epsons, we can access the heads to clean them.

Easy to get up and running and quality of the printing is great. I love that the toner is not in cassettes.

We are delighted with the performance of this printer. The print quality is outstanding.

First time purchasing a wireless computer. The set-up was very easy and had it up and running in less than 15 minutes. Prints in both B&W and color and works great. Even connects to my iPhone and iPad!

Printer works great. Easy to setup. Had to replace broken printer.

Color quality is great for sticker printing and printing regular documents.

Have had this printer for a couple years, it's worked well. I like not having to constantly replace ink cartridges. WiFi connection sometimes is a weak point, it seems to go offline more than the HP. But Canon wins for great customer support. When there's a problem, you can call them and get an actual human being who will walk you through a solution.

Was fairly easy to set up. Still trying to figure out different settings for different printing scenarios. Overall a good printer. Still a little confusing. Could be a better package with a more detailed user manual.

Prints very well, a little slow on warm-up and to first print, but quality very good.

No 5GHz wifi capability, this meant it was useless on my home network as it couldn't distinguish between the SSID broadcasting on 5GHz and the one on 2.4GHz. Common practice on today's mesh networks (e.g. Netgear Orbi and the like) is to use matching names here. It's a shame that Canon's brand new model can't handle this. Instead I had to revert to pairing via WPS which was eventually successful. Setup of the unit as a whole is clumsy at best. I'm coming from an Epson XP-830 (3 years old) that had a touch screen built right in to it on which you can do anything you want to configure the device. The Canon has no touch screen, and instead a 1990's dot matrix LCD display. Similarly, the Epson XP will automatically roll out the paper tray when printing begins whereas I've got to remember to run over and flip out the catcher for the paper on the Canon. It lacks an ADF which, for purposes of an office machine, is a pretty poor decision on Canon's part. On the plus side, the ink filling was 100% spill free which surprised me given this was my first "megatank" printer. As far as picture quality goes my wife (pro photographer) and I have always loved Pixma printers, but this one is definitely not in the same league as those we've had before. See the photo; on the left is the Epson XP-830 and the right is the Canon G6020. Same paper, same "plain paper" settings when printing, nothing else changed. The bottom photo for each is "Automatic" setting for quality, the top photo is "high quality". Notice how the Epson is almost identical for both, but the colors just get a bit more true-to-life in 'high quality' while the Canon simply washes out to something more akin to "draft mode" when set to "automatic". While the Epson XP isn't a megatank, the experience and output is far better than this Canon and, to boot, it can fax (if you're in to that sort of thing)

So far performing well. Like the ink tanks vs. the cartridges. Last Canon with tanks lasted a little over 3 years. Hope this one does better. Ink absorbers are built-in obsolecence

I bought this printer in the midst of covid isolation for my kids. It's still going strong. I love that after sitting there for anything over a day or two I don't have to clean the heads to get out to print correctly again, like other printers.