Customer Ratings & Reviews

It does what i need it to do.. Good quality prints!

The only issue I had with this printer was pairing with the phones and tablets. One step of the process was not clear when you had to ok a step. But other than that the rest of the setup is smooth sailing. Good quality copies. Great price for an eco tank.

Really good printer, really like the reservoir feature. It was a little of a pain to set up, and the instructions could have been a little clearer

This has proven to be just what we needed in a printer!

It was a little tricky to set up. Had to re-do a couple of times. Works well and copies (only thing I have tried so far) are clear and very professional looking.

great good and compact printer for my little office

Currently using 3 of these in 3 different locations due to the cost savings on ink. It works great for printing from desktop, laptop via network and cell phone via wi fi. If you print a lot, you will save a ton of money on ink

Great printer with large ink tank. No more cartridges

Light weight and efficient. I would want the printing to be more vibrant in color

I think it is a great printer, pretty user friendly

Stock was low at my local store looking for a printer, but I seen this one on the top rack. It could scan and print, so it fit the need. Little did I know, it's refillable, which is amazing. I love this, even if setting up the wifi is a bit of a pain, you only need to do it once per device.

Great photo prints. Good ink usage. BUT....The control panel is POSITIVELY AWFUL! IT'S UNREADABLE WITHOUT A FLASHLIGHT, DIFFICULT TO FOLLOW THE DIRECTIONS, TOO MANY "OKS" TO GET WHERE YOU WANT, AND WORST OF ALL....YOU HAVE TO STAND TO EVEN BEGIN READING IT. So every time you send a print command, you have to: STAND UP, GET YOUR FLASHLIGHT, DECIPHER THE DIRECTIONS, and pray you've followed them correctly. Final negative - CANON Customer Service is non-existent! If you don't have a CANON community account (and signing up for that is another mess) you can't even get to a CHAT. There are zero humans in customer support! And, the User Manual is pretty useless, too.

slow to print, slow to connect ... when printing from different computers (PC and Mac) even slower to connect if it does- I have spent hours trying to troubleshoot - not sure what the problem is yet -- we are just printing ordinary documents

Love that the ink can be refilled yourself. Had a little trouble with it disconnecting from our WiFi but unsure of the root of the problem. Overall pretty satisfied.

Purchased for home/business use and it’s been a great buy. Still learning to use the back tray? But other than that It’s working well and love the sleek design.

I have an Epson Eco Tank printer, but it seemed to have a lot of glitches. I bought the Canon Mega Tank G6020 printer and I really love it. As a teacher, I do a lot of printing. It is extremely economical with the amount of ink it uses.

At first I was not very happy because the printer would shut down shortly after printing every time. After calling customer service they instructed me to turn off the power saving feature that waas the default. Since then it has worked like a charm.

I love this printer. The liquid ink last so long..

I like the concept and that it's dye instead of ink. The reason I give it 2 stars is becuase 3 days into it the printer reported a jam error. I'm in IT Support so I know something's about tech. I checked the back the feeder, the middle and there was no jam I also watched several troubleshooting videos and left it unplugged overnight to be safe. Took it to the Geek squad and they said to just return and this isn't the first time they have heard this issue. I wanted to keep it because it's a discounted model and it was hard to find this one. I ended up returning it and getting a cheaper model (non tank) and so far so good. Maybe one I'll try a tank printers again.

This printer has given me nothing but trouble since purchasing. I spent a lot of time researching printers and loved my old canon printer so I went with this model. First, the lcd screen is impossible to see. I have to shine a flashlight on it just to read it. It always turns itself off no matter how long it’s last been used. What use is wireless if I always have to go to the printer to turn it back on to connect. Then it only started printing some colors. Just yellow and black and not just magenta and black. I had to update software, clean it, run deep cleanings, several ink dumps, and test after test just to get it work and still I have trouble and must repeat all this often. It also always refuses to print saying there’s no paper in the rear cassette no matter if there is paper there or not. If it chooses to print from the rear, it loads crooked and always jams. But if it thinks theres no paper in the rear cassette, it just won’t print and there’s nothing that can be done to solve this problem. I can try anything but it won’t print until it somehow decides on its own it’s ok with whatever paper is there. There’s no reason but it just won’t work. It is completely unrealizable and mostly useless and I’m so disappointed and I’ve only had it a few months.