Customer Ratings & Reviews

Have no problems when I'm sending it from my laptop but when I'm sending from my phone seem to have the most trouble

Print quality is really low. Maybe I was doing it wrong.

Worked great the first oh almost and year then just started skipping and then stopped copying

This printer is only 18 months old and it will not print anything in color. Took it back to Best Buy to see if it could be fix. of course it could not , now I need to buy another printer

Replacing an HP printer. Recommend but one downfall is the lack of tray to feed paper into printer. Love the ink compartments rather than cartridges.

Second Canon printer I have bought that does not connect wireless, software will not load, cannot download software, and tech support is nonexistent. This unit says you can scan to USB but does not have a port for USB flash drive. Print quality is mediocre at best. Unit is very cheaply made and overpriced considering the lack of features and quality. Canon manufactures garbage and has no intelligent customer support. I will never purchase another Canon product nor would I recommend their products to anyone. This thing is going into the trash and I will go buy a Brother printer that works better for a fraction of the cost.

It's a good printer, but for some reason, it keeps on uninstalling by itself

Worst printer ever! I am so sad that I missed my return period! I don’t print very often but when ever I do this dinosaur is awful! I miss my old HP office jet I had for the last 5 years! This new printer that I have only used 4 times does not turn on unless you physically turn the power button on it is slow as hell and the options are just completely unresponsive for a new printer! I am tossing into the trash!

This is the worst printer I have ever owned. At first was ok, then the firmware update, now looks for the rear tray, there is a workaround,have to apply every time to print,

I originally bought an Epson and had a nightmare experience connecting to my network. Tech kept passing the buck. On the other hand, Canon's Tech support walked me through it step by step and was very patient and answered all my questions to my satisfaction.

Doesn’t work after 2 months. Tried multiple options but it just doesn’t connect to anything anymore

I'm not going to rant on about this printer. It's just not worth it. After several months, I offered it to my daughter, to use at college. She laughed!! There is absolutely nothing (except the ink tank) about this that I prefer to my 10 year old HP Photosmart. I actually threw the HP away! What a mistake. And keep a flashlight handy, so you can read the control display

printer is very delayed and it prints duplicates sometimes most times i have to unplug and plug in to get it to print sometimes in Q

I regret this purchase. It prints slow; never knows what tray to print from, takes forever print. Go with a HP. The display is also very small. Not user friendly.

I was not pleased with the quality of color this machine produced. black and white was fine though

I haven’t turned it on yet since it’s a Christmas present but when I received my box it looks open and used. Definitely taking it back to exchange it.

3 Hours to set up this printer With support on the line. You may save money on ink cartridges but I had to replace my Canon mega tank printer after only 3 years. AND more importantly, I can't write a review for the 4 year protection plan, there is no option for that. I've spent the entire morning on the computer and phone trying to get a copy of the plan I bought, evidently they don't want me to read it.

display is hard to see display won't stay in place it randomly prints from two different trays and takes for ever to get ready to print

Disappointed that it was very difficult to set up and install. Can not leave on at all times. Canon tech almost impossible to contact. Not user friendly.

I wish I could give this ZERO stars. We bought this during the COVID pandemic because we needed a new printer for my kids’ schoolwork. This thing just does NOT print. If I print in color, literally nothing comes out on the paper. The paper is BLANK. And of course I bought the Geek Squad plan with it, but of COURSE that is zero help since they are not taking appointments due to the pandemic. Thankfully, I saved the box and will be returning the piece of frustration once we are allowed to.