Customer Ratings & Reviews

The Quality of Photo prints is much less than I expected.

Paper tray never loaded correctly, had to constantly re-set. Would never buy this brand again.

App to connect to printer keeps timing out while I try to connect on my phone. Printing quality is not the greatest and it’s wasting ink like crazy. Will be returning this product.

Just bought today after reading its review on pcmag.com; spent two hours trying to get it past The language setup, which is the first step in the installation Setup process. Luckily had purchase the extenFed support by Geek Street, but the could not figure out the issue other than some firmware problem with this brand new printer! I would avoid purchasing it.

I AM HAVING A VERY DIFFICULT TIME CONNECTING MY PRINTER TO MY IMAC COMPUTER.

Bought this product on 6/12, received it in the mail on 6/19. Found I couldn't download it so I went to the online Geek Squad and they couldn't download it either. They recommended I take it in to Best Buy Geek Squad and have them look at it. they were able to download it, but now I can't print pictures and the return date was July 4, 2020.

Used in small office, functions looked good but! Connection by cable and wifi. But after a difficult set up of wifi and used a week, the printer can't be detected by any PC/laptop/phone I've tried, and reinstalled/resetup for times. Now can only use cable. This kills enough.

It is incredibly difficult to set up, unlike HP printers. It goes to sleep, and when you want to print something remotely, you have to go turn it on (rather than it being “alert”) before you can print, EVEN remotely!! I hate this printer. I am ANGRY at the BEST BUT salesman that convinced me it is the greatest thing since.......

The warranty of Canon Megatank G6020 does not work i just used 2 times, do not waste your money ! and i waiting more than 5 months for answer and no body answer. if you want a really well product skip that print and the worse service ever.

This printer makes great copies. I really like the size of the ink tanks you fill. Less costly to operate!

This is trash. It does not print unless you go into the system and then turn off and then turn on the printer spool. A waste of money. I will be buying an Epson very soon.

SUCKS!!! It connected to my laptop for ONE day. I have uninstalled, reinstalled, etc. Says it is connected to wifi, but when I go to print something, it says it is offline. SO FRUSTRATING!!

So far so good. I like that i can print from all my devices. Mega tank was the way to go

I have only had this printer a month and Best Buy won't take it back so I guess it's going in the dumpster and I'm going to Staples. When I print it pulls multiple paper and today the paper jammed and when I when to pull out the paper, pieces of the printer fell out.

Great quality for the money. I love the ink tanks as opposed to the small cartridges.

First of all couldn't find a sales person in the computer section. Had to go look for someone. Secondly, the selection for CPU's was the worst I have seen for Best Buy". Getting to the point don't even want to shop there anymore.

I couldn’t get his printer to connect I tried for days to get it to work. I had to return it. Got an HP printer it was so much easier to set up.

This is a piece of crap that canon can’t even get running. I haven’t used it in a year and doubt it can be made to work again.

Very difficult to set up, missing parts from the start. Then the window you look at to set things up has no lighted background so I had to use my phone to see the screen anytime using. Hoping to return as soon as I get back to the States.

Had to wait many days for this printer after the original order was stolen by the carrier .