Customer Ratings & Reviews

Love no cartridges and making pictures-holds alot of paper

work great for the first year then only would print in red contact Cannon and was told that I did not use it enough ink is dried in lines it would be cheaper to buy new printer than replace the lines, the print heads, and the ink on & off valve not happy with Cannon customer support and there answer I have printed over 1500 photos and another 1000 documents pages and I am told i did not use it enough?Iwont buy Cannon anymore

Terrible. Do not buy. Will say that it needs more paper when it has paper about 90% of the time. Then it will give every excuse not to work after that. Reliability is awful. When it does work, u have to literally click the stop and start button a bunch load of times. DO NOT WASTE YOUR MONEY.

Nothing but issues from the time I bought it. Its loud, very slow, would randomly diwconenct from the wifi, and the print quality has been terrible since I bought it. No amount of cleaning the nozzles or adjusting the settings would change this. On the ink level indicator, I didn’t even make it 1/4 of rhe way through the black ink before I threw the printer away. I’ve had better printers for a tenth of the price. Maybe i had a lemon based on the other reviews.

Purchased the G6020 on 9/27/22 and the printer would not turn on 3/20/23. I don't think I've printed 50 sheets since purchase. Support will send a REFURBISHED printer. Basically they are sending me a used printer that has already been sent back to them for repairs. What?? My new printer is less than 6 months old and the warranty for this refurbished unit will not go beyond the original warranty. Seems to me Canon must have enough faulty printers in stock so they can put them back in to circulation. In their eyes, after the remaining warranty period, they're off the hook. Screen is also too small and not as intuitive as other printers. Overall, a thumbs down from me.

It eats paper. Constantly cleaning paper jams even with the best, most expensive "jam free" paper. Started out great with a jam once in awhile -approximately, 6 jams per 100 sheets and slowly got worse to the point where I can't get it to print anything because the paper jams EVERY. SINGLE. TIME. I've thoroughly cleaned out the printer. Does not matter whether the paper is in the bottom tray or feeding thru the top. It jams. It's a wrinkled pile stuck inside the printer. Lot of good it does to have a business with a printer that is a pile of crap. I haven't even gone thru 2 full packages of paper. 3/4 of the ink is still in the tanks. Now I have to buy another printer and I guarantee it won't be Canon

Glitches make this printer inconvenient and unusable. EVERY time I try and print there's an issue. Connection drops, no connection on same network, page doesn't print property/illegible due to ink issues, "no paper loaded" when tray is full from the designated print tray (front or rear). When I bought it I was excited for the large ink capacity, but all the issues completely negate this feature. DO NOT BUY.

VERY disappointed with this printer. I had an HP for many years and this comes nowhere close to its level. Would've bought an HP but all bought out. The color on this is horrible. Then there is the back load fill for envelopes, etc, which is my fault for not noticing. Can't fit in desk if you need to use it in that manner. Scanning option is much more complicated than the ease of an HP. It makes so much noise before and after printing. Also takes forever to print. Wouldn't have minded if it was cheap, But this was double what the HP would've cost. Should've returned but threw away the box before experiencing its horrible ability.

I have had nothing but trouble with this. Replaced printer head at Canon advisement. New error codes. Canon Help is not helpful.

I replaced my 3 year old g6020 with a new one when my old one stopped applying ink to paper (it thinks it's printing- goes through the motions). I have not been able to get the new one to work. My Lenovo recognizes it's there, but the 6020 will not boot up. It is forever "offline." I've reinstalled it twice now

Absolutely frustrating. Doesn't work when you need it to, drops wifi, the canon printer prompt appears but noting happens, the paper load goes back and forth but nothing prints, takes ages to 'wake up' and warm up. goes to sleep and you can't wake it back up. Will only work when you have it connected via USB cable. THE MOST frustrating purchase ever. I highly suggest you look at another printer. This thing is awful.

Poor quality of print and very difficult to connect to internet and once it's connected the next time I go to use it it's off line and have to reconnect is a nightmare what a joke tried to return it but was past the 30 day so I threw it away

Only had it a month, but so far its working great! Easy to fill. Double side print works great. Connectivity works great on Windows 10 x64-bit PC start up.

I don't like the fact that it's default is 2 sided copy, very annoying to have to change that, and it would be nice to have the screen backlit so I don't have to turn on a light to see it. It's similar to my old printer, so I'm familiar with most of the settings.

I have had this product for 1 month and 3 days. Now it will not connect wirelessly. It tells me to turn the printer on. It is turned on. I tried to contact Canon. I guess you have to pay for help. I can not talk to anyone. I will try to contact them about returning it because it does have a one year warranty. Very disappointed in this product. Do not buy!

Junk. Has 2 paper feeds and they do not communicate with each other it is a complete nightmare called customer service they won't even talk to you, actually hung up on me. this thing is a joke I'll never buy another Canon product again.

This is the worst product Ive ever purchased. Cannot get past an error code in setting up so have had for nearly a month never used.

I will never buy a canon printer ever again cause one min let u print 1 page then when u go to print again the printer loose connection with the wifi time to switch

bad quality. colors aren't vibrant.. not good for pics or projects

Worst purchase ever. Don't even consider this if you have to scan multiple pages.