Customer Ratings & Reviews

great good and compact printer for my little office

This printer has given me nothing but trouble since purchasing. I spent a lot of time researching printers and loved my old canon printer so I went with this model. First, the lcd screen is impossible to see. I have to shine a flashlight on it just to read it. It always turns itself off no matter how long it’s last been used. What use is wireless if I always have to go to the printer to turn it back on to connect. Then it only started printing some colors. Just yellow and black and not just magenta and black. I had to update software, clean it, run deep cleanings, several ink dumps, and test after test just to get it work and still I have trouble and must repeat all this often. It also always refuses to print saying there’s no paper in the rear cassette no matter if there is paper there or not. If it chooses to print from the rear, it loads crooked and always jams. But if it thinks theres no paper in the rear cassette, it just won’t print and there’s nothing that can be done to solve this problem. I can try anything but it won’t print until it somehow decides on its own it’s ok with whatever paper is there. There’s no reason but it just won’t work. It is completely unrealizable and mostly useless and I’m so disappointed and I’ve only had it a few months.

Good printer. I like we do not have to buy cartridges/ The ink wells are the way to go.

Good value for a home printer. Set up is easy. Easy to use. Slightly slower than an office device but copies, scans, and prints are excellent. And economic on ink.

This printer refused to connect to my home network. I've been computer savvy for over 20 years and I know how to hook up a wireless printer. Never did get this Canon model to connect. I also thought I could overlook the tiny display but it is very hard to see with aging eyes. It required me to use readers to read the display. I decided to try the other leading brand with the large display. I was up and running very quickly with no hiccups. I've always used Canon products for my printing needs but this model was a huge disappointment. EPIC FAIL!

Stock was low at my local store looking for a printer, but I seen this one on the top rack. It could scan and print, so it fit the need. Little did I know, it's refillable, which is amazing. I love this, even if setting up the wifi is a bit of a pain, you only need to do it once per device.

I think it is a great printer, pretty user friendly

Great photo prints. Good ink usage. BUT....The control panel is POSITIVELY AWFUL! IT'S UNREADABLE WITHOUT A FLASHLIGHT, DIFFICULT TO FOLLOW THE DIRECTIONS, TOO MANY "OKS" TO GET WHERE YOU WANT, AND WORST OF ALL....YOU HAVE TO STAND TO EVEN BEGIN READING IT. So every time you send a print command, you have to: STAND UP, GET YOUR FLASHLIGHT, DECIPHER THE DIRECTIONS, and pray you've followed them correctly. Final negative - CANON Customer Service is non-existent! If you don't have a CANON community account (and signing up for that is another mess) you can't even get to a CHAT. There are zero humans in customer support! And, the User Manual is pretty useless, too.

Good printer for photos just prints slow if printing a lot. Will keep it and see how well it is over time. First time purchasing a canon.

I have an Epson Eco Tank printer, but it seemed to have a lot of glitches. I bought the Canon Mega Tank G6020 printer and I really love it. As a teacher, I do a lot of printing. It is extremely economical with the amount of ink it uses.

I am very happy with the Cannon printer. I am hoping that the inks do not run out like my HP printer cartridges.

Love that the ink can be refilled yourself. Had a little trouble with it disconnecting from our WiFi but unsure of the root of the problem. Overall pretty satisfied.

I like the concept and that it's dye instead of ink. The reason I give it 2 stars is becuase 3 days into it the printer reported a jam error. I'm in IT Support so I know something's about tech. I checked the back the feeder, the middle and there was no jam I also watched several troubleshooting videos and left it unplugged overnight to be safe. Took it to the Geek squad and they said to just return and this isn't the first time they have heard this issue. I wanted to keep it because it's a discounted model and it was hard to find this one. I ended up returning it and getting a cheaper model (non tank) and so far so good. Maybe one I'll try a tank printers again.

No complaints. Works great. Easy set up. Ink to last my home office years included. Quality printing. Fair price.

Great on ink Easy to clear errors Two paper feeds Prints wireless from anywhere in the house

Printer is really efficient . I wished it had a photo paper tray.

At first I was not very happy because the printer would shut down shortly after printing every time. After calling customer service they instructed me to turn off the power saving feature that waas the default. Since then it has worked like a charm.

I love this printer. The liquid ink last so long..

Got rid of the old HP when ink prices shot through the roof and they locked out 3rd party inks. This little Canon seems like a better fit for my needs.

I bought this printer because of a recommendation that this printer would be good for a person who works at home. It is fast and so far working as expected.