Customer Ratings & Reviews

Love the printer, just wish it was faster at printing.

Probably the most un-user friendly printer I’ve ever used in my life. I tried to give this printer the benefit of the doubt as a craft printer because printers are very hard to get right now but even with knowledge of printer and extensive research this printer still failed to have a working back feeder unless it was set to plain paper which makes it pointless to even have the glossy or matte setting when they will not even work with the back feeder. If you want to purchase a product that will stress you out this is the way to go. Pros: good quality prints in the MAIN TRAY, and lots of ink Cons: EVERYTHING ELSE

great good and compact printer for my little office

Currently using 3 of these in 3 different locations due to the cost savings on ink. It works great for printing from desktop, laptop via network and cell phone via wi fi. If you print a lot, you will save a ton of money on ink

Really good printer, really like the reservoir feature. It was a little of a pain to set up, and the instructions could have been a little clearer

Great printer with large ink tank. No more cartridges

It was a little tricky to set up. Had to re-do a couple of times. Works well and copies (only thing I have tried so far) are clear and very professional looking.

I think it is a great printer, pretty user friendly

Stock was low at my local store looking for a printer, but I seen this one on the top rack. It could scan and print, so it fit the need. Little did I know, it's refillable, which is amazing. I love this, even if setting up the wifi is a bit of a pain, you only need to do it once per device.

Purchased for home/business use and it’s been a great buy. Still learning to use the back tray? But other than that It’s working well and love the sleek design.

Light weight and efficient. I would want the printing to be more vibrant in color

I have an Epson Eco Tank printer, but it seemed to have a lot of glitches. I bought the Canon Mega Tank G6020 printer and I really love it. As a teacher, I do a lot of printing. It is extremely economical with the amount of ink it uses.

At first I was not very happy because the printer would shut down shortly after printing every time. After calling customer service they instructed me to turn off the power saving feature that waas the default. Since then it has worked like a charm.

I love this printer. The liquid ink last so long..

Great photo prints. Good ink usage. BUT....The control panel is POSITIVELY AWFUL! IT'S UNREADABLE WITHOUT A FLASHLIGHT, DIFFICULT TO FOLLOW THE DIRECTIONS, TOO MANY "OKS" TO GET WHERE YOU WANT, AND WORST OF ALL....YOU HAVE TO STAND TO EVEN BEGIN READING IT. So every time you send a print command, you have to: STAND UP, GET YOUR FLASHLIGHT, DECIPHER THE DIRECTIONS, and pray you've followed them correctly. Final negative - CANON Customer Service is non-existent! If you don't have a CANON community account (and signing up for that is another mess) you can't even get to a CHAT. There are zero humans in customer support! And, the User Manual is pretty useless, too.

slow to print, slow to connect ... when printing from different computers (PC and Mac) even slower to connect if it does- I have spent hours trying to troubleshoot - not sure what the problem is yet -- we are just printing ordinary documents

Love that the ink can be refilled yourself. Had a little trouble with it disconnecting from our WiFi but unsure of the root of the problem. Overall pretty satisfied.

No complaints. Works great. Easy set up. Ink to last my home office years included. Quality printing. Fair price.

The printhead in our HP Inkjet went kaput. One of the objections our family has is how often we have to purchase ink cartridge replacements. This printer uses tank technology; the ink comes in bottles. With time, we also hope it proves to be an efficient economical purchase. We're looking forward to years of service.

I like the concept and that it's dye instead of ink. The reason I give it 2 stars is becuase 3 days into it the printer reported a jam error. I'm in IT Support so I know something's about tech. I checked the back the feeder, the middle and there was no jam I also watched several troubleshooting videos and left it unplugged overnight to be safe. Took it to the Geek squad and they said to just return and this isn't the first time they have heard this issue. I wanted to keep it because it's a discounted model and it was hard to find this one. I ended up returning it and getting a cheaper model (non tank) and so far so good. Maybe one I'll try a tank printers again.