Customer Ratings & Reviews

I rarely write bad reviews but felt I needed to warn people about this camera. I’ve owned at least 10 digital cameras over the years (mostly Panasonic LUMIX, and Canon) I’ve never had major problems with any of them. I’m an amateur photographer and have taken thousands of pictures all over the country. However after purchasing this little camera I feel I can say that this Canon model is a lemon. At least the one I purchased is (though a quick internet search will show lots of problems with this camera from other people too). After using it for only the second time, I started noticing weird lines scrolling across the screen, kind of like an old tv that’s going out. Then the lens wouldn’t retract. After reading dozens of internet camera sites and researching the problem, I took the battery out, charged it and waited a couple of days before reinserting. After a couple of days, I inserted the battery, and nothing. It still wouldn’t turn on. I took the battery back out and checked the charge (it was already depleted but remember I had just charged it) The battery was new, so I didn’t think it was the battery, and decided to charge it again. I Inserted it back into the camera and amazingly the camera turned on, and the lens retracted back into the camera when I turned it off. Now I’m thinking it must’ve been a fluke, so I turn the camera back on and try to take a picture and the lines on the screen startup again and it shuts down. (At least the lens retracted this time). Okay, I do more research and people were saying I needed to buy a new battery. I’m not happy since this is a new camera, but I order a new battery. When the battery arrived I insert the newly purchased battery and nothing happens. The camera won’t turn on. I give up, this camera is a lemon. I read all the reviews about alternate ways to turn it on, etc. (and I tried them all) but NOTHING WORKS! I paid over $400 for this tiny camera and I only took like 25 pictures before it would no longer work! I’m now in the process of boxing it up and taking it to the Geek Squad. Sadly, I purchased this for my 16 day trip to Iceland and the UK but now I have nothing and I’m out $400+ for the camera, $15 for a strap, $50 for a new battery, and who knows how much time I’ve wasted on this! (I can’t take one of my larger cameras in my trip as space is limited, as I’m doing carry on only) This has turned me off of Canon Cameras. My research says many people have had the exact or similar problems with this model camera. Is it because they’re making them with cheaper parts since the pandemic or what? Who knows? I’m putting my trust in The Geek Squad to help make this right. (I purchased the four year protection plan. Thank Goodness!) I’m going to stick with Panasonic LUMIX from now in. What a Canon nightmare! My advice is to buy the protection if you get this camera model, as you’ll probably need it!

The zoom function works fantastic and takes very good pictures.

Best looking point and shoot I have owned. The resolution and zoom are incredible. You can capture clear shots from very far distances. The color is also amazing.

Very compact and beautiful pictures. Very good to take family pictures.

For my first camera I’m very pleased with this cannon. And Not to mention the Quality is amazing too.

A great camera for everyday use. Staff was helpful, friendly and gave great customer service…..truly a great experience with Best Buy

My first camera, it’s overall good at everything you throw at it! Great price.

I love the camera , the quality , everything is so good I’ve done a couple videos & they come out realllly nice

Nice little pocket camera that has decent zoom ability w/o lugging along my DSLR and weighty lens.

Replaced my older Nikon and this camera is great. Has 4K video, more megapixels and a longer zoom. Low light shots are MUCH better.

It is used for pictures for eBay and it seems to work well. Haven’t tried it outdoors yet.

I purchase this camera for my husband birthday and he loves it. The camera takes quality pictures.

Bought this camera for my wife and she loves it. It takes great pictures. The best point and shoot camera we have ever had.

It’s a must have wife loves it takes it with her everywhere she goes won’t leave home without it

Love camera. Takes awesome pictures and easy to use

A very good camera for the casual user and quite portable, very much worth price and the sale was an added bonus.

Have not had the opportunity to use my purchases yet, but reviewing now to get Best Buy points. This camera replaces my beloved Canon PowerShot SX 260-HS, which has stopped working, unfortunately. I prefer the form factor, weight, etc. of the older Canon camera, but I have to get used to this new one, as there is nothing like my old tried and true SX 260-HS.

This camera is so pretty and takes amazing pictures for the price. I am very happy so far.

Bought this for my wife to start her vlog channel great to start with

I’m happy with my camera and bag. It’s take good pictures and it focus real good