Customer Ratings & Reviews
- Model:
- MyQ-G0401
- SKU:
- 6460937
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the myQ Smart Garage Control, particularly its ease of use, performance, and straightforward installation. Many appreciate the reasonable price, remote control functionality, and the helpful notifications provided by the app. However, some customers have expressed concerns regarding compatibility with other smart home systems and connectivity issues with the application. A few users also reported issues with Alexa compatibility and initial battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Universal garage door opener!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! It works with my Genie garage door opener! So glad they made it to include others. Seamless set up, and install under an hour. What’s best, is it links with my Amazon Prime account to allow deliveries to my garage. Not only that, but the new Tesla update, I can control it from my car and it has an automation option.
I would recommend this to a friend - Cons mentioned:Compatibility
Great Concept but Randomly Opens Garage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an issue and tried to work with Chamberlain support to resolve a Phantom Garage opening situation. We reset our Garage door and the My Q device 4 times, checked the wiring of the actual garage door opener, and all other steps Chamberlain told us to do and it still opens our Garage randomly. We know it is the MY Q device as it beeps and opens the garage even though no one has used the app and no one is around outside (a neighbor opening garage). We tried to patiently go through all the steps and Chamberlains recommendation was to return it to Best Buy…too bad that window has already passed.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry for the issue you're experiencing with your product and the inconvenience it may be causing. The MyQ Smart Garage Hub will beep when the door is being closed via the app or by the timer set on your wall control panel. For an opener operating on it's own, we would recommend to follow the steps in the link below to troubleshoot.
https://support.chamberlaingroup.com/s/article/Garage-Door-Activates-On-Its-Own
If you need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
- Pros mentioned:Ease of use
Product is amazing. Worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying. Easy installation and setup. Product
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, thank you for such a wonderful review, we appreciate the time you too to review our product.
Finally installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great. I had a little difficulty getting it to connect to our home wifi. Otherwise it works great, just like the previous one we had on a different home.
I would recommend this to a friendFixed my issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great! My mother board went out and this just fixed everything.
I would recommend this to a friendGarage door opener
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent item to use for someone who is always getting locked out of their garage because it allows a family member to access the garage remotely
I would recommend this to a friendDoor automation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good options to automate garage door, need to take in account wireless strength sign
No, I would not recommend this to a friendworking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised it works with the old craftsman garage door
I would recommend this to a friendGood value, works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great overall. Minor with door stopping mid-way - could be app interface /
I would recommend this to a friend- Pros mentioned:Ease of use, Price
inexpensive simple garage control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This garage control is simple, fits for purpose, inexpensive
I would recommend this to a friend - Cons mentioned:Connectivity
MyQ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient work well love this just sometimes looses signal with WiFi
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .We do apologize for the issue and inconvenience. Please refer to the links below for further help.
https://support.chamberlaingroup.com/s/article/How-to-test-the-Wi-Fi-signal-strength-in-my-garage-1484145700537
https://support.chamberlaingroup.com/s/article/How-to-improve-your-Wi-Fi-signal
If you are still having issues or need further assistance, you can contact us by chat through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well. Connects to WiFi well and easily adaptable
I would recommend this to a friendWorks exactly as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hooked right up to my Wi-Fi I can control door from anywhere make sure you sign up for a chamberlain account first and fill in all the information
I would recommend this to a friendChamberlain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it says. We didn’t want the controls for the cars parked outside the garage, app works well. Used it with the lift master with no problems.
I would recommend this to a friendWorks great with Alexa
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well pairs good with Alexa. You can set the garage door to open up when you pull into the driveway.
I would recommend this to a friendMrs. Hull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With some help from a Chamberlain Tech, as we have an old opener, it works great.
I would recommend this to a friendMy Q equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I moved my WiFi extender, it worked perfectly.
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy way to make an older garage door work with WiFi. Now I can make sure that my door is closed when I am away from home.
I would recommend this to a friendgreat for monitoring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what we were looking for. great for monitoring garage activity and making sure the door is closed.
I would recommend this to a friend- Cons mentioned:Connectivity
Issues with wifi connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with wifi connectivity…no matter the distance from our wifi signal, the hub will lose connectivity at some point; requiring a manual restart. Currently, there is a very strong signal, as displayed by our other devices, and it’s quick to reestablishing connection. But then during the night, it usually will disconnect. Maybe it’s an ISP issue?
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .We apologize for this issue. Please refer to this link here for recommended router settings:
https://support.chamberlaingroup.com/s/article/Recommended-router-settings-for-the-MyQ-Wi-Fi-products-1484145723404