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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.5 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the myQ Smart Garage Control, particularly its ease of use, performance, and straightforward installation. Many appreciate the reasonable price, remote control functionality, and the helpful notifications provided by the app. However, some customers have expressed concerns regarding compatibility with other smart home systems and connectivity issues with the application. A few users also reported issues with Alexa compatibility and initial battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,248 reviews
  • Rated 3 out of 5 stars

    Use with caution in detached garages.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a struggle to get it set up, I finally had to call customer service who talked me through a reset. Not sure if its my wifi signal or the device however, 40% of the time when I try to open the app it's offline. Glad I decided to go with a ring camera instead of Q camera to place in my garage.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      We are sorry to hear of the issue you've experienced with your product. If you are still having issues or need further assistance, you can contact us by chat through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.

      Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Chamberlain-DIY

  • Rated 3 out of 5 stars

    Great device but platform, not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great but I was dissapointed by the myQ platform's inability to generate two homes. This product was intended for the vacation home and I could only add it as a second garage to my primary home.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Drago, thank you for taking the time to set up and experience our product. We appreciate your review and your feedback will be shared with our team. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Work perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work with old 1997 craftsman garag door opener no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install…..simply works. It took longer to watch the install video then the actual install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gadget to have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth purchase! Great customer service! They product is great and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New garage opener

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can control my garage door from my phone which is nice when I don’t have my keys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I had ever) Would recommend all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you It notifies me when it’s open or when it closes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll never forget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Make sure you get pretty decent WiFi connection near by your garage tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfectly. Compatible with garage openers with yellow wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chamberlain myQ Smart Garage Control is perfect for using on an existing door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Garage Opener

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We turned our old garage opener into a smart garage opener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all, only drawback is app logs you out sometimes for no reason.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      We are sorry for any inconvenience you may have experienced with your product. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have gadget for your home! I have it paired with my Ring app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Covenience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific addition to my smart home, Not sure how I lived so long without this product!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smart controller to monitor our garage door and close it remotely if we forgot to. This did the job and I was happy with it, until one day it just decided to not connect to wifi anymore. Did all the usual troubleshooting including power cycling the device, the wireless access point, factory reset, etc, and no luck. Guess it’s time to buy something else.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hi, thank you for your review. We would like to apologize for the inconvenience regarding your Smart garage control, and we would like to assist you with this issue. We're happy to help you with this issue at social@chamberlain.com. We appreciate your time and patience. Chamberlain-DIY

  • Rated 5 out of 5 stars

    2nd gen works best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version is good. Just make sure your Wi-Fi is close enough to get a signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. Love my new stove. Will buy my next big purchase at Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    MyQ

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased one and liked it but this one here had issues setting up. Then it would randomly open the garage on its own.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hi Chad, thank you for your review. We are very sorry to hear that you started experiencing unintended operation after setting up your Smart garage control, and we apologize about the inconvenience. We are more than happy to assist you with this issue. Feel free to reach our support team at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Best product from Chamberlain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and can monitor the status of my garage door with ease.

    I would recommend this to a friend