Customer Ratings & Reviews
- Model:
- MyQ-G0401
- SKU:
- 6460937
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the myQ Smart Garage Control's ease of use, performance, and straightforward installation. Many also appreciate its reasonable price, remote control functionality, and the accompanying app. However, some customers have expressed concerns about compatibility, particularly with HomeKit, and connectivity issues with the application. A few users also noted the limited compatibility with Alexa.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Doesn't work with Google or Siri
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with Google Assistant or Siri home kit
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
Homekit Fail
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT GET IF YOU ARE LOOKING FOR HOMEKIT SUPPORT Chamberlain has disabled most Homekit support.... They go as far as to disable you using your own homebrew Look into other options!
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Austin, thank you for reaching out. We appreciate you taking the time to share your feedback with us. You can find more information about our recent decision to prevent usage of myQ via unauthorized third parties here: https://chamberlaingroup.com/press/a-message-about-our-decision-to-prevent-unauthorized-usage-of-myq. We recently made the decision to prevent unauthorized usage of our myQ ecosystem through third-party apps. You can enjoy enhanced smart-home features from any authorized partners that work with myQ. Sorry about the inconvenience.
- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very buggy app. Couldn’t connect to my WiFi and when I finally did, it wouldn’t detect the other sensor. Overall terrible experience and I would not recommend it to anyone.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello. We would like to apologize for any inconvenience and thank you for taking the time to review our product and sharing your experience. Your feedback is very important to us, and it helps us to provide better service.
- Cons mentioned:Compatibility
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Never works correctly, remote sensors on garage doors continually get disconnected from the main hub. Every time I need to use it to open the garage door it fails. I wouldn't bother buying this. I thought it would make our life simplier but our old garage door openers work better and every time.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Remote opener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Works about 40% of the time so it’s not reliable.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Not compatible to my garage opener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not sync with my Genie garage opener thus it was returned
No, I would not recommend this to a friend Not recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not found out the functions of this product.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We do apologize for the inconvenience. With the myQ Smart Control you can control, secure and monitor your garage door from anywhere. You can refer to the link below for further information on the product.
https://support.chamberlaingroup.com/s/article/Features-and-Benefits-of-the-Smart-Garage-Control-from-Chamberlain-and-LiftMaster
Google assistant and Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only works with Google assistant and Alexa only to close the garage
No, I would not recommend this to a friendCheap way to upgrade your garage for smart tech
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing i found to convert my garage door to a smart garage door. Works fine every now and then i get a message saying my garage door is open not sure if i open on accident or what but i have a lock on mine so i can never tell if it really was open
I would recommend this to a friendDidn’t work for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device connected up just fine to my WiFi, it paired to the sensor, and then to my opener. Very encouraging. But, then it wouldn’t open my door. I tried moving it to several different locations with no luck. Had to return it. I wish the app had some type of checking, troubleshooting, or diagnostics. Very disappointing.
No, I would not recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Syncing is trouble some. Works not being synced to know if my garage is open or shut
I would recommend this to a friendpay to watch ads on their app
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it 2 years ago and was happy until about 2 months ago, when Chamberlain, MyQ’s parent company, decided to revoke 3rd party access such as Home Assistant. Now it still works, but you have to use their official app, which shamelessly shows ads that aim to upsell their products. This product only works on the cloud, which has random downtimes.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Annie, thank you for reaching out to us with your concerns. We understand that recent changes have raised questions and frustrations. We'd like to clarify that our goal is to continually enhance our services and provide the best possible experience. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. We appreciate your feedback and will take it into consideration as we move forward. Your satisfaction is our priority, and we're here to address any questions or uncertainties you may have. Let this link be a guide for navigating this situation: https://newsroom.myq.com/2023-10-30-A-Message-About-our-Decision-to-Prevent-Unauthorized-Usage-of-myQ
Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you.
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for my house and I think other people should buy it
I would recommend this to a friendNot able to add second door sensor
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not able to add a second door sensor due to the MyQ app not being compatible with Android according to their tech support. Come on Chamberlin! Get your act together?
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Billy. We do apologize for your experience with myQ and adding a second door sensor. The myQ app can be downloaded on an Android device and once you have logged into your account, you can follow the in-app instructions to add another device. To pair a secondary sensor, it depends on the compatibility of the opener with myQ. We would like to provide a meaningful solution. Please email us at social@chamberlain.com and include this review, so we can get in contact with you to resolve the issue. Thank you
garage door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome attachment for older garage door openers..
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
myQ corporate is against smart homes
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.myQ removed API support for smart homes via Home Assistant and Homebridge after I bought this for that very reason. Their existing partners are NOT for smart homes, they just open and close the door. That's not useful at all.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Jono, thank you for reaching out to us with your concerns. We understand that recent changes have raised questions and frustrations. We'd like to clarify that our goal is to continually enhance our services and provide the best possible experience. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. We appreciate your feedback and will take it into consideration as we move forward. Your satisfaction is our priority, and we're here to address any questions or uncertainties you may have. Let this link be a guide for navigating this situation: https://newsroom.myq.com/2023-10-30-A-Message-About-our-Decision-to-Prevent-Unauthorized-Usage-of-myQ
Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you.
Poor Customer Service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service from chamberlain is the worst, and always seem to look for a fault of the customer rather than provide a solution.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, we are very sorry to hear that your experience with customer service was not the best. Our goal is to provide the best customer experience, and we would love to take care of your issue and resolve it.
Please feel free to contact our social media team at social@chamberlain.com and mention this review so we can assist you further.
Just bad product and customer service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 9 months, the device disappeared in myQ app for no reason and can’t be added back. Called customer service and was put on hold for 20 minutes and got disconnected hung up.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email social@chamberlain.com. Thank you for your patience.
Sometimes difficult to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good function. But setup really needs improvement.
I would recommend this to a friendGreat Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. It works well for what I need it for. To be able to open and close the garage door when my garage openers does not work. Make sure that wifi is good, doesn't need to b e really strong.
I would recommend this to a friend