Customer Ratings & Reviews
- Model:
- MyQ-G0401
- SKU:
- 6460937
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the myQ Smart Garage Control, particularly its ease of use, performance, and straightforward installation. Many appreciate the reasonable price, remote control functionality, and the helpful notifications provided by the app. However, some customers have expressed concerns regarding compatibility with other smart home systems and connectivity issues with the application. A few users also reported issues with Alexa compatibility and initial battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Nope!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never stays connected to my Tesla total waste of money!
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your review with us, Daniel. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very buggy app. Couldn’t connect to my WiFi and when I finally did, it wouldn’t detect the other sensor. Overall terrible experience and I would not recommend it to anyone.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello. We would like to apologize for any inconvenience and thank you for taking the time to review our product and sharing your experience. Your feedback is very important to us, and it helps us to provide better service.
- Cons mentioned:Compatibility
Remote opener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Works about 40% of the time so it’s not reliable.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Not compatible to my garage opener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not sync with my Genie garage opener thus it was returned
No, I would not recommend this to a friend Google assistant and Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only works with Google assistant and Alexa only to close the garage
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not found out the functions of this product.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We do apologize for the inconvenience. With the myQ Smart Control you can control, secure and monitor your garage door from anywhere. You can refer to the link below for further information on the product.
https://support.chamberlaingroup.com/s/article/Features-and-Benefits-of-the-Smart-Garage-Control-from-Chamberlain-and-LiftMaster
Didn’t work for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device connected up just fine to my WiFi, it paired to the sensor, and then to my opener. Very encouraging. But, then it wouldn’t open my door. I tried moving it to several different locations with no luck. Had to return it. I wish the app had some type of checking, troubleshooting, or diagnostics. Very disappointing.
No, I would not recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Syncing is trouble some. Works not being synced to know if my garage is open or shut
I would recommend this to a friendCheap way to upgrade your garage for smart tech
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing i found to convert my garage door to a smart garage door. Works fine every now and then i get a message saying my garage door is open not sure if i open on accident or what but i have a lock on mine so i can never tell if it really was open
I would recommend this to a friendYes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for my house and I think other people should buy it
I would recommend this to a friendpay to watch ads on their app
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it 2 years ago and was happy until about 2 months ago, when Chamberlain, MyQ’s parent company, decided to revoke 3rd party access such as Home Assistant. Now it still works, but you have to use their official app, which shamelessly shows ads that aim to upsell their products. This product only works on the cloud, which has random downtimes.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Annie, thank you for reaching out to us with your concerns. We understand that recent changes have raised questions and frustrations. We'd like to clarify that our goal is to continually enhance our services and provide the best possible experience. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. We appreciate your feedback and will take it into consideration as we move forward. Your satisfaction is our priority, and we're here to address any questions or uncertainties you may have. Let this link be a guide for navigating this situation: https://newsroom.myq.com/2023-10-30-A-Message-About-our-Decision-to-Prevent-Unauthorized-Usage-of-myQ
Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you.
garage door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome attachment for older garage door openers..
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
myQ corporate is against smart homes
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.myQ removed API support for smart homes via Home Assistant and Homebridge after I bought this for that very reason. Their existing partners are NOT for smart homes, they just open and close the door. That's not useful at all.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Jono, thank you for reaching out to us with your concerns. We understand that recent changes have raised questions and frustrations. We'd like to clarify that our goal is to continually enhance our services and provide the best possible experience. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. We appreciate your feedback and will take it into consideration as we move forward. Your satisfaction is our priority, and we're here to address any questions or uncertainties you may have. Let this link be a guide for navigating this situation: https://newsroom.myq.com/2023-10-30-A-Message-About-our-Decision-to-Prevent-Unauthorized-Usage-of-myQ
Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you.
Sometimes difficult to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good function. But setup really needs improvement.
I would recommend this to a friendMy Q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but it takes a while to load the app.
I would recommend this to a friend- Cons mentioned:Compatibility
What's in a name?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really cannot review this well as it didn't work with my garage doors as advertised. Don't purchase if you have an "overhead doors" unit, but apparently it's supposed to function with "overhead garage doors" company.
No, I would not recommend this to a friend Poor Customer Service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service from chamberlain is the worst, and always seem to look for a fault of the customer rather than provide a solution.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, we are very sorry to hear that your experience with customer service was not the best. Our goal is to provide the best customer experience, and we would love to take care of your issue and resolve it.
Please feel free to contact our social media team at social@chamberlain.com and mention this review so we can assist you further.
Great Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. It works well for what I need it for. To be able to open and close the garage door when my garage openers does not work. Make sure that wifi is good, doesn't need to b e really strong.
I would recommend this to a friend- Cons mentioned:Compatibility
NOT FOR USE WITH OLD SEARS UNITS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incompatible with Sears older openers. Literature says yes. Called customer, they said no. Tried pairing multiple times without success.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We do apologize for the inconvenience. The Smart Control is compatible with Craftsman openers manufactured after 1993 to present, however it does depend on the model as well. In addition, it works with most brands of garage door openers manufactured after 1993 that use photoelectric sensors that do not shut off. It is not intended for use with openers in which the photoelectric sensors located near the bottom of the garage door change power mode (e.g., lights on the sensors turn off after the door is closed), or any Chamberlain Group opener with a yellow learn button manufactured between 2010 and 2021, or any Linear opener.
- Cons mentioned:Connectivity
Not so good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Had high hopes for this but I’m returning. Only works when it wants too always searching and says offline
No, I would not recommend this to a friend