Customer Ratings & Reviews
- Model:
- MyQ-G0401
- SKU:
- 6460937
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the myQ Smart Garage Control's ease of use, performance, and straightforward installation. Many also appreciate its reasonable price, remote control functionality, and the accompanying app. However, some customers have expressed concerns about compatibility, particularly with HomeKit, and connectivity issues with the application. A few users also noted the limited compatibility with Alexa.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Does not work or damaged product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never works and can not return it.. very bad experience. I can not return it now .
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect to Wi-Fi. Hard to set up. Would not recommend
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for your review, we appreciate the time it took to setup and experience this product, should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
I would return if I could
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HomeKit is no longer supported. Waisted money and api greedy
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Michael, we hear you and your concerns regarding the recent API changes. We are genuinely sorry for the frustration and inconvenience these changes have caused you. We recognize the impact this has on our loyal customers like you. Rest assured, we are committed to reevaluating our approach, exploring options for better integration, and actively working to address the issues you've raised. For any further assistance, we're happy to help at social@chamberlain.com.
Hard to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Manual clicker stopped working, it took the installers a long time to install
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact customer service.
- Cons mentioned:Compatibility
myQ controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Caused trouble with garage door opener.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We do apologize for this inconvenience. You can contact Customer Service at 800-528-9131 for assistance in compatibility and programing.
My Q chamberlain garage control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is affordable but the quality is not good. Working only for 2 weeks; kept dropping connections; unable to trouble shoot
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi, thank you for bringing this to our attention. We appreciate the time it took you to set it up, and we are very sorry to hear that you are having issues with connectivity. We would like to recommend choosing a 2.4Ghz network instead of using a 5Ghz network as it is the most stable connection. There are also other factors that can play into this issue, so feel free to reach us at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. whenever you have time, and we will be happy to assist you. Thank you for your patience.
Really not working with normal person
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean program is not for a normal person to setup. Specially ur grage opener is not working well with this things. It took me like 1 hour to pair it last step. I dont think this a good idea to buy without a lot of knowledge. Be ware.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact customer support through chat through https://support.chamberlaingroup.com/s/contact-us Or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Server issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great at first but now it has said server issues for 4 days. There does not seem to be a way to reach customer service and no way to fix this. I had to seek alternative ways to use my garage.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
DO NOT WASTE YOUR MONEY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.attempted to connect multiple times with my garage door (Liftmaster) and the only time it connected it would not open the door. Unfortunately, I missed the return deadline. now it's just collecting dust somewhere in my garage.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Essentially Garbage.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. I can't even get it to pair up with a Chamberlain garage door opener. I've had two of these and when they work, they're fine. But they are the most fragile, difficult to set up, smart home device I have ever owned,
No, I would not recommend this to a friendTrash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolute trash, followed every spec during set up and still can’t get this thing to function properly. Open/close function doesn’t work. I only get notifications when the garage door opens or closes.
No, I would not recommend this to a friendWorks well on its own but has limited integration.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does. Must use their app. The biggest downside is it dees not work natively with Alexa or google like other smart openers do.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well, should you have any comments, concerns or questions feel free to contact us by chat or call in at 800-528-9131. We are available M-F, 5am-6pm, MST.
Don’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app is always having issues. Literally every week. It’s a waste of money when you’re constantly stuck outside, and can’t open your garage door
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry to hear of the issue you've experienced with your product. If you are still in need of assistance, please contact customer service at 800-528-9131, available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST.
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Waste product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the times garage door opener does not work
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Krishna G, we are sorry to hear you are experiencing issues with your opener. We would like to assist you as best as possible with this matter. Should you need technical support please email social@chamberlain.com. We are happy to help, thank you.
Dont waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. I put the application on my iphone and then it would not let me add a guest user. But my husband put it on his android and it allowed a guest user.
No, I would not recommend this to a friendDon't get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's talk didn't work tried for 2 weeks but it doesn't work
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello. We apologize for any inconvenience or setbacks you've encountered.
I would love to assist you further with your issue. Please email us directly at social@chamberlain.com so we can look into this for you.
Wont connect due to serial number issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support. Serial number matches. Doesn't work. Waste of money.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry to hear of the issue you're experiencing with your product. We would like to provide a meaningful solution. Please email us at social@chamberlain.com and mention this review, so we can get in contact with you to resolve the issue. Thank you!
Garage door opener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked Gent squad could not correct. One two attempts
No, I would not recommend this to a friendDidn't work for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to connect it even with the help of my q technical support, but with no luck.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We are sorry to hear of the issue you're experiencing with your product. If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Lack of tech support weird hours
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give zero I would. Support for device is not the best
No, I would not recommend this to a friend