Customer Ratings & Reviews

Easy setup. My opener is a few years old and the sync button had discolored....customer service was great and got me up and running in no time!

Works good after installation,just make sure your WiFi source is close enough.

Great for monitoring your garage door. I didn’t think I need the hub for Alexa or a camera. My cell is sufficient.

This garage door hub monitor is absolutely great. Open your garage door from anywhere for anyone with the app and your smartphone

This controller works exactly as described - most of the time. I've had it give a false "door open" notice twice, and "closing error" when I tried to close it. (I'm assuming that error code happened because the door was already closed.) Basically it's glitchy. Also, does NOT work with Alexa. There are issues to be worked out

Solid IoT product to control garage. There is some falsing but is getting better with software updates.

A little hard to connect to wifi when setting up but now works flawlessly.

With this now can be calm and relaxed that we will leave the garage door opened and we can control it anywhere

Such a great product. Everybody knows you always have your phone and not the garage key. So convenient to open the garage with my phone

Works great! Never have to question if I left the garage door open after leaving home now. It also alerts me whenever garage is opened

Was skeptical to purchase this product and so far it’s great except I haven’t used it once yet via mobile?

Had to returned mine because wasn't compatible with my garage, but my friend bought one too and he love it.

It was a good product. I ended up having to return the product because it had poor response time. From the app there was no trouble opening the garage, but closing it there’s an issue. You can’t close the garage right after you open it. I’ve had this for a little over a month.

I’m generally not one for home automation, but this garage door system may change my mind. For something compact it gives me great peace of mind and convenience. I actually am very happy with it. If you need to open a garage remotely or monitor it with alerts this simple device is for you. **Installation** Installation this system isn’t overly difficult, its two pieces, a base unit that communicates over your wi-fi and sensor that attaches to your garage door to detect if it is open etc. They recommend your install the base station on the roof next to your garage door unit, and they give the hardware to do, very simple and easy. I do recommend that your place base unit on the ceiling near the door unit as recommended since it has a flashing LED Light to warn anyone nearby that the door will be closing. The sensor too they give you what you need to place on the top of your garage door. Very simple and easy. I had the physical installation done quickly. ***Setup*** Save yourself about 15 minutes of troubleshooting and cursing and after your plug your base unit connect your phone with the application installed directly to the MyQ open access point it sees, then go through the setup with the application. Took me a bit longer than I expected to realize this and get everything working. Wish the directions where a bit clearer, but in the end, I got it up and working. Just note it is not a 100% plug and play, but not super hard either. Once you get it the app working with the unit it will ask to attach to your home wi-fi and then you can setup the unit to open and close your garage. If you don’t need that feature, you can just use it to monitor your door for when it is opened and closed. I opted for the full experience since I am more likely to have my phone on me then wanting to dig in my car for the opener. Took a bit of trial and error to get the right frequency and find the pairing button, but once I got it paired off to the races. *** Use*** Once you have it paired and setup with your account you can either use the app, or connect to the website and open/close/monitor your garage. They make it easy to use and it is straight forward to do. You can even set up alerts, so you get an e-mail or a pop up on your phone when the garage is opened, left open for a time or closed and set a schedule when you get alerted. I love it. No need to worry if I left it open, or the kids left it open for a length of time. I can also open it remotely over the Internet. Handy for when I’m away and we get a package. I can open my garage and have a neighbor drop the package in the garage and close it. This just simplifies life. My only real gripe is the app, if you switch off from it, can get confused and not refresh the status of the garage. The Website doesn’t, but the app can. Usually closing it and opening it again fixed the issue. Also, it was great to see it didn’t get confused when I used the garage door opener to open or close the door. It updated to note correctly what it’s status is. I’m very happy with this and find it to actually be a very useful piece of home automation.

This thing works great, it doesn’t open like the other viewers say. It does everything it’s supposed to do

I just installed this yesterday and it is amazing. I will be notified if my garage door is opened or closed or both. It gives me a piece of mind if I am not sure I closed it.

One of the few that are out there. Haven’t used it as much do to stay at home but ever would be pleased.

Good quality hub for garages.. Puchased the hub to remotely control my garage..

Works well and I feel that the app is more secure than keeping a garage door opener in you car.

Good for alerts, open and close on phone. But the Alexa app cannot work.