Customer Ratings & Reviews

As of now, I'm still working to get the unit linked to wifi but hope to keep process under 4 hours!

Not working from mobile network. Worst support. no one responded my email and phone

this hub requires an additional hub to work with HomeKit. once you have both you can connect your garage to HomeKit however it is really annoying to close your garage. the device will beep very loudly and then after about 30 seconds the garage will close. it is very annoying.

Easy to use but sometimes on my phone app crashes or won’t work

First, I must get my disclaimer out of the way. This is a setup with a Chamberlain garage opener so I cannot speak on compatibility/ease of use with other brands. I just happen to own one so I just want to get that out of the way. This completes my remote home entry challenges. This product is much like a Kevo wireless door opener. Setup took me about 45 minutes because I spent most of my time looking for tools and mounting on the ceiling. The hardest part (not hard at all but you get my point) is screwing it into the ceiling. You need a tall enough ladder to reach. Otherwise, this was a piece of cake. If you can tap your phone and use a screw driver, this is for you. Requirements: Need garage door opener manufactured 1993 or later Strong WiFi Screwdriver or drill Things I love: Ability to remote open and close while I am away or returning as long as you have internet connection to the hub. Alerts about your garage opening or closing. This gives you a record of activity if you need it. Check status of door (open or close) whenever you want. No more wondering if you left your garage door open at bedtime. Builtin Nest, Xfinity, and Blink support. This allows you to tie into existing ecosystems you may have. Things I wish I could change: Annoying safety beep and a delay to close. Opening is pretty fast though. Does not say their is internet connectivity issues. It will keep trying to open it but not report connectivity issues to you in the app. No IFTT support yet but maybe that is in the works. In all this is perfect for people with garages and there is no reason you should not have it. I use it in conjunction with my Ring Video Doorbell to talk to postal workers and delivery people. I can tell them to drop the package in the garage and close it when they leave. My kids can go through the garage without a key which eliminates remembering codes and I can find out when they got home. The negatives could very well be under development, but not many people will care. Verdict It's simple. If you have a garage... buy one. If you don't, don't :)

The app needs more improvement. I keep getting errors everytime I open the garage.

Can’t get it to connect so gave up on this item, Sorry

It did not work very well with my garage opener. I am returning it.

It’s ok but not what I expected. Doesn’t integrate well with google assistant

product is as demonstrated. Best Buy pick process easy

installation instructions could be better. pairing with door open motor not clear

I'm not really Happy with the product doesn't respond enough.

I don’t know if I’m doing something wrong, or if it’s junk. I don’t have time to work on it, so I don’t know if it’s any good. I spent an hour or so on it, when I first installed it. Couldn’t get it to work then. It does tell me how long my garage door has been open or closed. That’s it.

Installation went fine, good instructions, but it wouldn’t close the garage door, just flashed and beeped. Support and troubleshooting info online was not good. I’ll be returning this.

Easy to install, however, we were disappointed it doesn’t connect to most hubs.

Sort of works okay. Loses signal often and again.

I would most definitely shop with best buy again....great store

I brought two MYQ garage openers. Boat will not install after going to the website multiple times and the app. Eventually I called tech-support and they were completely unhelpful and very flippant. They kept asking me about the actual garage opener model number which i wasn’t using because this was an installation problem before even got to the pairing. They kept telling me to replace the battery which is working just fine as I have a battery tester. Very disappointed and will return today to Best Buy Had a problem with both units

Junk, stopped working a few months after use. It has known issues and if you send it back to the company they will send another one, but I didn't even bother.

Lags at times. Not the best. But hardly any options to choose from now.