Customer Ratings & Reviews

Could be better and ease of use. Very good product.

Never got this to work. It seems very cheaply made. Lots of rattling. I'm pretty sure it needs additional items to make it work with older garage doors.

I was not satisfied with the product. It connected to wifi quickly but it took way too many attempts to connect to the actual garage door and the app showed the garage door as closed when the door was open. The app interface is not so great, it has a lot of scope for improvement.

MyQ locks out the user after 2 failed attempts to close door. if you are away from your door someone must physically close the door to reset the app. you are exposed with an open Garage door till it can be resolved. cannot verify which wifi is being used. In multiple wifi settings user must install test then uninstall /re install test to see which connection might be optimal. software cannot tell you which WIFI you are connected to worse, calling to local Chamberlain dealers (Chicago area) both said they do not support the MyQ. also was disconnected twice during wifi chat with the support at chamberlain Buyer beware.

you have to go to youtube to get the full instructions

Returned after a few days because: - it only actually worked on rare occasion with a wifi signal that was plenty strong enough. - the app doesn't have any concept of guest modes or even the ability to share control with every family member short of sharing one username and password and that causes every other family member to be logged out. - there's an annual fee to use it with Google Home.

I like the idea of this product but unfortunately it's not 100% or even 80% accurate. The unit will often miss the door opening to closing. That's why I purchased this unit, it needs to be 99.9 accurate. You may want to think twice before getting this.

This is the worst product anyone could ever buy. I would not recommend this to anyone. Does not work at all.

I should have listened to the reviews ! Has to be constantly reset ! Awful ... unfortunately it can no longer be returned. Do NOT buy !!! Waste of $$$$$ !!!!

Doesn’t work consistently. I was really hoping that this would work as advertised. I have really good internet signal but it still does not work consistently. Connects maybe 40% of the time.

The unit would not pair with an Overhead Door Legacy opener. Also, unit showed weak WiFi connection when my phone showed 4 bars. Great concept, but the hub is too limited for my use.

Honestly, I don't know why we have this. We have one Garage Door with this, and one without, and they can both do the same thing, so I'm not sure how this device is actually helping.

If interested in MYQ, you need to make sure device is compatible with your garage door opener. Ended up returning the device as it will not work with my current garage door opener.

Easy to install but door position and alerts are not reliable. Alerts come minutes to hours after the door moves. Current door position can't be determined from the app so what good is this device?

App has major issues. Loses connectivity with device, says garage is open when it's closed, then corrects itself overnight. Got it for less than $20, but still not happy.

Ease to set up but many issues to make it work. Keep opening the garage door by itself and at randomly times.

I went through all the steps to realize my garage isn't compatible!!!!!! I had to pay my garage people to reprogram my garage!!!!! The worst ever

I was actually stranded outside my home because of this product. Fortunately my wife arrived home to let me in...would not recommend

Either I have a defective unit or the system is garbage. I ran fine for several weeks them nothing. Other duties have prevented me from getting really getting in to it. The few time I tried to restore the system after about one hour of getting no- wear I had to stop and attend other matters. If the issue cannot be resolve in a short hour, it may be best to scrap the stuff. Not having the packaging makes it difficult to return. To be fair I will assume that is a defective unit and write is as my loss.

Purchased the MyQ in order to add to my smart home abilities. Not easy setup as have had issues getting it to work with my Genie opener. Would also like it if we could sync to Alexa as well.