Customer Ratings & Reviews
- Model:
- MYQ-G0301
- SKU:
- 5900972
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the ease of use, installation process, remote access, and the app's user-friendliness of the MyQ Smart Garage Hub. The garage door opener's performance, security features, and helpful notifications also received positive feedback. However, customers are negative about compatibility issues and battery life. Some customers expressed concerns about the Google Home integration requiring additional payment.
This summary was generated by AI based on customer reviews.
Waste of time and money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took forever to set up properly. After 2 hours of trying to get the settings it worked for a day and then went offline. It took another hour to re-program. Then I had to change my wifi password. I had to go through the entire process again and it would not work at all.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Jay, let us help you with the setup. Please email me at [email protected], with the note: "FORWARD TO LAUREN," so we can coordinate a call with a customer support agent.
Requires subscription for any actual smart control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically a remote unless you want to buy a subscription to use the API for Google Assistant or IFTTT. I replaced this garbage with a GoControl, which actually allows for automation. Something this device is lacking.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .The myQ App and the basic features; you can open/close and monitor your garage door through the myQ app for FREE. Premium subscription is needed to link your myQ account to one of our premium partners.
Poorly executed and Terrible Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would. Nothing about this is easy, there is virtually no customer support. I consider this a total waste of money.
No, I would not recommend this to a friendPoor Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product would be in the garbage if it wasn't a gift from my kids. I have to re-install every month. Software locks up and login is extremely slow. Poor customer service.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Aaron,
We’re sorry about your experience with the myQ Smart Garage Hub. We would like to know more about what happened. Please email us at [email protected]. We look forward to resolving this issue for you.
Doesn't work as it should.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed according to instructions. Alerts and status aren't updating and wifi signal is strong. Salut will be returning.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .We appreciate you sharing this feedback. Should you need technical support, please email us at [email protected].