Customer Ratings & Reviews

The Geek technician fixed my problem quickly, efficiently.

The agent, Anthony Campbell, did an excellent job installing my new hp computer. I have everything on my new computer that I had on my old one, or I know where to find it.

They told us the problem was the tv not the receiver. Changed the sound to go through the tv instead of the speakers. Were able to watch the tv until next appointment.

Terrence & Dan from the Geek Squad were excellent in setting up my LG Oled TV & removing and carting away my old TV. They instructed me patiently on how to use the new Lg oled TV and the remote. They were both knowledgeable and efficient and left no mess. I love my new Oled TV.

The agent solved the problem in record time and left my TV in unbelievable working condition!

Both Technicians were extremely knowledgeable, they quickly determined the issues and made changes to controller operations on the home theater. They also swapped the Roku box to Roku Firestick I had purchased. Fast and friendly! My thanks

Agents came on time, diagnosed the problem, nothing to fix , left quickly. Knew what they were talking about. Told me that if the transient problem occurs again, call and they will come again.

The agents mounted my TV and connected it to all my devices. Arrived promptly, wore shoe booties which I appreciated and got the job done efficiently, then double checked to make sure it would continue working - knew what they were doing. Many thanks!

Set up SONAS connect. It had stopped working. TV now connected to home audio

Sam did an extraordinary job of installing our new Rocu 43 inch TV and explaining the various features. We would highly recommend Geek Squad to anyone seeking technical assistance on their devices based on our experience. Great job Sam and thanks once again!!

Friendly, knowledgeable. Fixed problems rapidly. Reprogrammed remote tv stuff.

The Geek Squad tech was very efficient and knowledgeable. Problem solved within an hour.

This guy was great and would recommend him to the geek squad throughout your whole operation medford oregon squad new what to do to help me now oceanside California geek squad just has excuses why they can't make it work with nonsense excuses, but medford oregon squad made it work correctly!

They were in such a hurry to get out once installed. It would have been nice to get an overview of the appliance before they left. Also didn't take all the tape off on the outside and also on the inside because of the hurriedness.

Geek Squad came back the next day and fixed problem

Agent was not able to replicate or diagnose the issue with my Sonos surround sound not working when I turn on my LG TV. It has only happened occasionally since but still annoying since I paid so much money .

I ended up dealing with 4 different GEEK people. 3 men first, and then a woman. I AM NOT A FEMINIST!!!!! I love men and like having doors opened for me, etc., but in this case the woman kecked butt on the 3 men! I purchased a "SONY 4K UltraHD TV and a SONY sound-bar. Geek squad could not get the SPECTRUM remote to control the sound-bar until they sent out a woman on their 4th try and she did it in literally 5 minutes! The boys need to go back to school!!!!

Best Buy not only install your TV’s , but set up our streaming devices. They showed us how to work everything and came back when we couldn’t figure something out. Excellent and informative!

tecnetion got tv installed quickly and worked great!

The agent diagnosed the problem immediately and made suggestions for better reception. He then returned and installed the system to improve our wireless service several days later, and returned the following day to improve the signal.