Customer Service Call -Troubleshoot

Customer Service Call -Troubleshoot
$99.99
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Overview

Ratings & Reviews


Overall Customer Rating:
91% of customers would recommend this product to a friend (154 out of 171)

Features


Customer Service Call -Troubleshoot


Customer rating

4.5
91%
would recommend to a friend

Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    awesome product

    Posted
    rayray266
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    meets and exceeds my expectations. great price nice

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad

    Posted
    Bigbird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can always count on the Geek Squad to help with the issues I have with the tech I purchase at Best Buy!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    0

    Posted
    joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the person theta was sent did nothing my sound still dont work paid the 99.99 plus tax for nothing

    No, I would not recommend this to a friend

    • Brand response

      GeekSquadSupport

      Hello joey – Our in-home troubleshooting service may not cover a repair depending on the work needed to get everything working. I apologize if this wasn’t made clear when you scheduled your service. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so that we can discuss this and review your service notes to make sure the scope of work was properly followed.

  • Rating: 5 out of 5 stars

    Geek Squad

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Timely, knowledgeable, courteous and professional.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    No change

    Posted
    Kikesan100
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Requested a troubleshooting geek to connect my bose wireless speakers. Spent $100 and the problem was not fixed. Disappointed with Best buy.

    No, I would not recommend this to a friend

    • Brand response

      GeekSquadSupport

      Hello Kikesan100 – I apologize that we weren’t able to get your speakers fixed for you under a troubleshooting visit. It is possible that the work that was needed fell outside of the scope of work for that service. Please call us at (800) GEEKSQUAD or (800) 433-5778 so we can go over this with you and see if we can help you out.

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    Billy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    does everything as promised and described. Very happy !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    On time

    Posted
    Happy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    tech was on time and worked with us to solve the issue with blue tooth and headset issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV and surround sound

    Posted
    Kimberly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My Service it was good. I was able to get in contact with the person that sold the equipment to me and asked all my questions. The setup was easy to follow for the technician. And the quality of the products was outstanding.

    I would recommend this to a friend


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