Home Theater Troubleshooting Service

My experience with the Geek Squad was excellent. The 3 J’s — Jr., James and Jesse were perfect. They were very professional explained what they were going to do before the installation and showed me how to operate the TV. They were very patient and took time to answer all of my questions. While they were here Jessie did the trouble shooting on my TV downstairs. Jessie is very talented. I am so pleased with the service I received and Jr. was just perfect. I really enjoyed them. There’s not enough words to explain how please I am with the service I received.

Craig is the BEST! Knew exactly what the problem was with my TV. Fixed it in less than 5 minutes. Apparently while I was away from home there was a short power outage. This interrupted the streaming service. Although I was able to restart my older bedroom tv the new Sony in the living room would not restart. Craig showed me that this tv has its own restart button! Once that was pushed in the back of the tv it began the restart sequence.

I was skeptical of service but boy was i wrong. Both personnel showed up on time, wore shoe sleeves, asked for positioning and centering on the wall and performed installation efficiently. I was surprised that american service is so friendly and professional. Thabk you and i asked for second installtion for the second tv for another date. However new tv is now overtaken by our kids...

Customer service is nice and friendly, I bought a smart tv and it was great, nothing special, in this case, the well-written reviews offers specific details about the purchasing process.

So far installation, everything is working good. It might be my appliance is the 1st time they have installed. They did a good job! Easy to deal with in terms if they see any problems with my kitchen outlets design. They stayed till everything installed properly.