Customer Ratings & Reviews

Great Job! He was very thorough with fixing the problem that I had with my slanted TV!

My Alexa stopped working, which caused much anguish, so I called the Geek Squad for service. They studied the problem and quickly solved it. The Alexa was fixed and life returned to normal.

telephone trouble-shooting is a waste of time--didn't know how to help--after talking to 8 agents was given 2 options--return tv for refund or make appt. for home help which I did--the geek squad that comes to your home really know what to do and fix it within 5 to 10 minutes. They are truly in the know.

A technician that came out to fix my computer I did a tremendous job. He said everything up for me and being an older gentleman not very tech savvy I was very pleased with the service. I would definitely recommend The geek squad and their Total protection program to anybody and everybody that would listen

Agent came out to troubleshoot issues with my firestick remote.. The job ticket apparently had not include all the information that was needed to plan for the job, but the agent went above and beyond to ensure that the job was satisfactorily completed.

The agents went over the problem I had with my sound system,and told me it could be fixed easily. They gave me a complete review of how to work the reciever and the remotes and spent the time to let me try everything and know that I would be able to make the changes on the sound system like a pro. They were professional and friendly and I would highly recommend them.

The agents worked together effortlessly to remove old television, move and reconnect another television in its place and then setup and install the new television. Works beautifully with our surround sound, Dish, blue ray player and internet! They are welcome to my home any day to set up new electronics and provide troubleshooting assistance ANY day of the week!

The issue was that my Sonus soundbar was dropping the TV sound. The technician fixed the problem and recalibrated the room for us. He also showed me how to reboot the Sonus should the problem reoccur.

Excellent work and very professional..,,,,,,,,,,,,

Great job. They stayed until we understood how to work the system and that it worked!

She was efficient and saw what had to done and brought all the components back into use!

Geek Squad was very professional. The guy that came out was very knowledgeable and worked very hard to fix my issues. Also he was probable one of the most respectful people that has ever been in our house. Highly recommend him for any issues you might have with home audio.

The Geek Squad was very helpful. Some of the things I wanted to do from the Sonos app were not possible.

After 46 yrs of getting my TV via coaxial cable, I was having difficulty managing the maze of difference with my recently subscribed YouTubeTV. I am still pretty clumsy with many of the operations, but your representative was excellent in simplifying many of my problems.

All work done quickly, efficiently and professionally!! The Geek team get work completed neatly, cleanly and efficiently!!! Appointment was met as scheduled and the timeline was exceptional!

Agent was great but I have a problem with it taking 2 weeks for someone to come out just to figure out the problem then have to wait another 2 weeks to have it repaired. I canceled the repair

The agent was polite knowledgeable and willing to help us! Solved our problem and had great patience with teaching an showing us how to operate thru our TV system.

Geek SQUAD is always on time, gives the best service, and is so friendly. I love working with them because they know what they are doing. I hope they never change and continue to give good service.

Great help with setting up, testing, operation trng on new modern system. Also helped with computer IT issues (more complicated than originally expected). Excellent follow through.

he figured out the problem in a short while he is very experiencerd