Customer Ratings & Reviews

We recently changed t.v. providers and had multiple televisions and devices to set up. They have been amazing with all the help they have provided. The Geek Squad team has been extremely knowledgeable, polite, professional and friendly.

A Geek Squad agent came out in response to a problem we were having with our sound bar. He was on time, personable, helpful and explained everything to us (we are retirees). We wouldhighly recommend him.

The technician and showed me how to turn my television on because there ha been updated done and I wasn’t aware and didn’t know how to turn it on.

Great work as usual. I’ve been using there service for a long time now

"Greatttt" like tony the tiger,this is the best purchase I've made all year,and having a geek squad like best buy has my system is and running within minute of them arriving at my residence

It was a pleasant visit they arrived on time. Very nice guys they answered my questions. Took care of my touble navigating to add apps. Thank you!

The Techs assembled the cabinet, assembled the 77" TV, with the sound-bar with big floor speaker, made all connections and showed me how to use it. They were very fast and worked well as a team.

The agent found the problem through elimination….found the Sony blu-ray player was unable to communicate with the Hisense TV. I then purchased a new LG player which worked fine with the TV. Tech was excellent in finding the real problem.

Dustin was great. He explained everything very well.

Eric was the perfect technician, as he replaced a frayed HDMI cable and detected a loose connector in the back of the TV. He was very professional and personable. He did a wonderful job and was friendly in the process.

I needed help regaining access to me stereo through the stereo.

The agent check our connections, made a few changes to our TV settings, but the problem persisted. The agent confirmed that the TV connections/setup were correct and that our problem might be caused by our 10 yr old COX Contour box. Which I replaced and "The problem was Solved!"

The agents quickly resolved my problems and fixed everything.

Justus and his team did a great job on the installation on Feb. 10th. Immediately started having problems with the receiver we purchased. Even though we reported it immediately, they could not come out to replace it until March 17th, 2020.

Nate and Phil were exactly on time after calling us with an ETA. They put on their booties and were no nonsense workers. They were polite, answered our questions and cleaned up the little mess that was made.

The team arrived on time, went over each step they were doing, answered any questions we had and fixed all problems. Pleasant experience & cordial team. Thank you.

The agent found and fixed the problem I was having with my BRAVA and our CD player.

My technician from Geek squad was very good and fast put my receiver . He even set my remote put to geather so that could turn everything in one time.

everyone I have dealt with from Adam, to the 2 installation teams I had, to Dillon, the Geek Squad tech, has been an above excellent experience. My sound bar needed to be re paired with the TV. Dillion was in & out of my house within 30 minutes. Everything is working fine!

The two guys that came did an awesome job!!! I had an old system almost 40 years old that had separate units. This all-in-one unit replaced my amplifier, tuner, and equalizer. The got it hooked up so it worked with all my equipment including the tv, DVD player, VHS player, and tape deck.