Customer Ratings & Reviews

"Greatttt" like tony the tiger,this is the best purchase I've made all year,and having a geek squad like best buy has my system is and running within minute of them arriving at my residence

Great Job! He was very thorough with fixing the problem that I had with my slanted TV!

The agent helped us get our tv, and Apple TV set up again after our cable company changed the modem/router. We are in our 80’s and find it so comforting to know we can rely on Geek Squad agents to help us. The agent was so kind and patient! Thank you.

Was at the house for 13 minutes, said that it was a tv problem and left. We then xalled Spectrum, he came out spent 1 hr. And said everything's fine. We still have the problem.

the first team was great but it had to be adjusted and didn't notice until they left. BBuy sent a second team who spent alot of time adjusting the dishwasher and did a great job! Excellent guys, all of them!

The gentleman who did the install was polite, patient with me, and explained the Eero. He installed all three and made sure they were connected and working properly. He walked me through the app, too before leaving.

The gentleman has the patience of a saint and was here twice and said, don’t hesitate to call. When I have worked with the geek squad at Best Buy they have been very cordial very patient and very thorough.

They came in and programmed my new tv to fix the color and the sound and all that needed to be done. They were extremely courteous and friendly and spent the amount of time to take care of the problems

Two geek squad techs came and overhauled my TV VCR DVD player and they checked out my component system. They helped me understand how to look at a DVD or VHS tape. they found that my CD player no longer worked. I got a lot of information and help for my time. It was a good experience.

The Geek Squad technician called prior to his arrival, and he was prompt and courteous. He worked steadily to check the requested items, and successfully diagnosed the problems we were experiencing with our audio equipment. He then connected one or more wires which had not been connected during the initial installation for our project. We are pleased with the service provided.

Great job. They stayed until we understood how to work the system and that it worked!

A reliable and trusted source of expertise and know-how. The Geek Squad set-up my audio components and TV's to accomplish my goals- hidden equipment, great sound, universal remote and no visible wires. Very pleased.

The service was excellent. The person found the exact problem and fixed it right away.

When the technician came out. They took. Their time and worked with us to make sure all worked correct. We had Sonos 1 and Sonos 2 so it took a while to make it all work. Thank you!!

Great picture quality. Amazing color ! Hangs on the wall like a giant piece of art.

Scott originally was to sync my remotes, however, it became a much more technical service call with reconnecting my Bose Sound Bar and rebooting my TV to Google Home and uploading apps. Great service, very professional, friendly and took the time out to explain to me how to use the remotes.

Geek squad was very professional and polite. Fixed the issue within minutes.

Geek squad agent was prompt for the appointment. He was very professional and performed the installation quickly. He also answered several other questions that we had about our A/V system.

They got our sound system working at our Church and it works good

Took Joshua less than 5 minutes to fix our tv problem