Customer Ratings & Reviews

The Geek Squad led by a great tech named Greg, recommended an upgrade soundbar and brought the new one here to replace the one I purchased. He did a quick job of installing and adjusting sound qualities to match the new OLEG TV also just purchased. Terrific service!

Having problem with TV and internet. Tech fixed everything very quickly.

Timely and quality service. Excellent team work by in store staff and GEEk Squad member who visited our home. Trouble shooting diagnosed the problem and the team member recommended a solution that was timely and cost effective. Thank you for the quality service,

The agent was very knowledgeable. He got right to the root of the problem.

The guys did well in resolving my issue. Were very helpful.

Fast and courteous service both in-store to make appointment, as well as in-home to correct the problem. Great job!

A software update on our LG TV resulted in an inability for us to access our normal cable channels. The Geek Squad agent was able to quickly fix the problem.

Angel and Jesse were professional, quick, courteous, answered all of our questions and concerns, arrive on a timely fashion, organized, friendly, cheerful and excellent service given. Want them back next time

When I went into the store did not know where to look and I asked the gentleman JAKE went above his job to look for the charger that I needed. He went into the stock to find it, Checked me out and have to say 'very helpful and knowledgeable.

I can't believe how smart the techs are ... can't seem to stump them on anything. I'm still having some intermittent problems with my Harmony Remote which seems to work when it wants to, but I don't blame the technician, it was working perfectly when he left.

The GS stands behind their work. First visit covered most of the bases, but we missed one. Returned promptly, at no charge, and everything is great!

The agent assisted in the transition from Cable via streaming to a special streaming company. He was knowledgeable and very effective in teaching us how to use the new and different interface.

The person who came from another area was very knowledgeable and helpful. The online help not so much.

Logan hooked up our Roku and antenna. He is amazing. He explained to us how to use both and made sure we understood it. You are lucky to have such a great employee!

Problem seemed to be solved, technician was timely, very polite and knowledgeable. Everything worked great until the next day when i turned the TV on the problem is back!

very professional handling my installation of tv. and home theatre needs. Very polite and knowledgeable. They have been to my home for several installations and they have been very good at meeting all my electronic needs. Any future needs in the electronics department will be handled by the Geek Squad.

I HAD A BOS=E SYSTEM BEFORE, WHEN IT WENT SOUTH I DECIDED TO REPLACE IT WITH A SONY. CLOSE IN PRICE WITH RER SPEAKERS ADDED. EASY TO SET UP AND WHEN IT WAS ALL TUNED IN WITH SUB AND REARS THE SOUND IS FANTASTIC. WORKS EXTREMELY WELL WITH MY LG 55" CURVED SCREEN TV. LOVE THE OVERALL SURROUND SOUND WITH OVERHEAD PROJECTED SOUND. JUST LIKE WATCHING A MOVIE IN THE THEATRE.

As a Total Tech customer through Magnolia, scheduling on the phone needs improvement. Otherwise, the Geek Squad techs who make home visits are always courteous, knowledgeable and patient in addressing equipment issues.

Sebastian came to my house to help me set up my head phones. He was very knowledgeable and helpful. He helped me to know how to set up the headphones on each of my TVs. It felt really good to use my geek squad subscription on something so helpful.

Excellent on time service that was resolved ASAP! A