Customer Ratings & Reviews

Geek squad did a great job re-programming my Harmony Universal Remote

I am not Tech savvy concerning setting up my Smart TV, however the Geek Squad is! The Geek Squad Tech arrived, masked up and within a matter of minutes, my Smart TV was programmed and the Geek Tech was on his way! The Tech was very professional and knowledgeable!

The Squad was very helpful and insightful. They explained brand and more specifically the infrastructure of the TV’s component.

Gave me insight as to why I have the problem. Didn’t offer any ways to solve the problem except purchasing newer equipment. Found possible work around on the internet that may help.

My Geek Squad rep was excellent. he took care of my problem in no time at all and was easily able to answer all of my questions. Thank you.

The agent came to install a new receiver we purchased at Best Buy and found out there was nothing wrong with the old one. I wil return the new one.

Harrison was on time and on point. Got to work after asking a few questions. Fixed both sound bar connections and was out in no time! Great skills, great attitude…Great Job!

They did a good job. Arrived on time and got my sound bar working. However, They didn't show me what was the problem and how to fix it, if it happened again, as it has.

Sam and Lavoie work diligently to trouble shoot my problem. They were pleasant, knowledgeable, and dogged in working out the problem. I highly recommend them to anyone who needs help.

Great service but charged as a total tech member, still waiting for a refund that was charged $89.09 on 12/21 plus a gift card that was promised for being on the phone for over 2 hours before the issue was resolved.

Showed up on time, listened well, and fixed the problem in a timely manner. They were courteous and respectful of my home and my family.

Very professional and knowledgeable gentleman! I’ve use them for my computer and printer in the past and there services have always been successful.

Geek Squad is the Best for helping me install a New TV andlearn how to use it They even looked why My Ring device was not working. It’s the best service available plan you can Buy!

Max did an excellent installation of our new amplifier & also had the patience to explain how it works with our universal remote. Great job Max, and thanks!

Employees very good ….. explained everything clearly

two individuals were very competent and made it look simple.

Always on time and completes the work. Professional and courteous.

First it was on 1/11/23. They came in and tested the tv. There were spots on the screen that didn’t go away. After the scan the one green dot I saw was gone. They set up an appointment to replace the board.

They did a super job and both identified the problem and created a workable work around that allows us time to think about a longer term solution, which will probably lead us to replace the tv we have. When we do, it will be with Best Buy,

AGENT ANDY WAS OUTSTANDING AND KNOWLEDGEABLE AND GOOD