Customer Ratings & Reviews

The Squad verified that a HDMI port was bad and took the necessary steps to get the tv up and running. Explained the warranty options. And then showed us some additional features we had not been using.

This was a second visit, as the first time a “third party” was sent and they were completely unprofessional, no identification, knew absolutely nothing about the equipment I have. The two Geek Squad technicians that came to my home were very professional and took care of everything.

Took to long to repair, received no credit for the delay, not very happy with the service dept.

Thanks to your technician who helped us to understand how to better utilize our home theater system.

We have used Geek Squad for our home and small business tech support for years. I have also recommended this agent to several of my friends and they are all very satisfied with the cost and service provided, as we are. Always on time, always explains the issue and solution. Every recommended product has been appropriate for the need, never the most expensive option.

The agent's troubleshooting of issues with my home theatre was quick and professional. He quickly diagnosed the problem, identified its resolution and made several corrective recommendations keeping in mind the financial restraints. I was very happy with his findings and recommendations.

Very good guy I work with him before very smart young man no what he is doing and a good guy to talk with about up grade

The agent was very knowledgeable, proffessional, courteous, friendly, helpful. Would like to request this agent for any needs in the future he was absolutely excellent !!!

The agents were very knowledgeable and pleasant. They left after making sure I happy with their work.

GRRREAT service repair. Easy to schedule, and uncomplicated from start to finish, with my sound bar issue being resolved. Whew! Love it!

The agent immediately knew how to solve the issue with my TV. She was knowledgeable, nice & helpful. She answered all my questions & showed me what to do in case that happens again.

The service techs were great and very knowledgeable

The agents were able to fix my sound problem on my subwoofer and speakers. The were very courteous and worked quickly to solve my problem

Tech tried to correct all my issues with sound system, but had no luck. Did streamline my remotes and made controlling electronics easier. Worth the money if you have lots of components remotely controlled. Could have done more if I was prepared to show him other products purchased I had connected yet.

The agent linked my device to my tv and found the proper spot to mount the device for the best picture and explained operational.

FANTASTIC SERVICE THE GEEK SQUAD CAME IN AND LOOKED AT MY TV AND IT WAS FIXED IN LESS THAN IT HAD TAKEN THE TIME FOR THE MAN TO TAKE OFF HIS SHOES, I WILL ALWAYS RECOMMEND THE GEEK SQUAD THEY ARE GREAT

COULD NOT ASK FOR BETTER - great technical job done with care and professionalism. Very easy to use system after Tech provided easilt understood instructions when he completed job

Service was great. Was on time and keep us posted as to his arrival status. Solved our HT problems and also fixed the issues we had with Sonos sound system. He was very calm and gave clear explanations without being demeaning.

Excellent service. Matteo came out and installed my 55" frame tv and did the set up and explained how to use the remote and was very patient. He is very knowledgeable, friendly and does his job very well.

Needed to trouble shoot why sound bar would go mute for seconds then sound would come back on. Technician stated it was my cable box but my cable box wouldn’t shut down,