Customer Ratings & Reviews

They came out and give me advice on updating my sonos equipment from sonos one to sonos 2 and all the new speakers I bought they were very knowledgeable even informing me that I could still have both

They came, I explained what was happening (an echo in the headset) and they said there was no solution to the issue. I will keep trying different headsets to see if I can get one to work.

Very nice picture and the color are really bright it’s awesome

Eady to set appointment. Tech texted and showed up on time. Was able to resolve issue with my Sonos setup and provide tips for future use and upgrades.

The agent immediately knew how to solve the issue with my TV. She was knowledgeable, nice & helpful. She answered all my questions & showed me what to do in case that happens again.

Small problem, issue resolved! Geek squad polite and informative. Respectful and discussed the problem in easy to understand language.

Austin was on time along with another Geek Squad staff, Tom. The two of them worked in tandem and fixed all of the items which I was having problems with.

Good service and prompt arrival. Addressed all the issues.

problem solved by expert and knowledgeable technicians quickly and efficiently and courteously...also gave tips on operation so as to avoid future trouble

Jessica was great. She got everything working very quickly and was super friendly. She explained everything that she did and even cleaned up the small amount of debris from messing with can speakers in ceiling.

The Geek Squad agent was able to get my speakers in my home theatre system working again. He also reset my receiver after I pressed the wrong buttons.

COULD NOT ASK FOR BETTER - great technical job done with care and professionalism. Very easy to use system after Tech provided easilt understood instructions when he completed job

The agents are kind and trained ! I’ll refer geek squad to my friends

The tech really couldnt do anything, so it wasnt his fault. He changed some settings on my tv, but nothing changed. My 3000 tv skips audio every few minutes. Just stops for a few seconds then comes back on. I also cant stand the fact that they give you a HUGE window. I cant miss an entire day of work for your 8 hour window just for the tech to show up at the end of the window. Get your crap together best buy.

The agent was very knowledgeable, proffessional, courteous, friendly, helpful. Would like to request this agent for any needs in the future he was absolutely excellent !!!

These guys are always knowledgeable and do a good job.

Arrived on time and did a great job. Went above and beyond to provide training and made sure we were up to speed on how to operate the control.

Removed the old 65 inch LG flat screen TV and installed new OLED Samsung 65 inch flat screen. Connected my Samsung sound bar. Incredible vivid color and surround sound. Didn't know how much I was missing.

support was very helpful and remedied the issue thank you

Good advice & experience to eliminate common causes and narrow down scope of repair options.