Customer Ratings & Reviews

The eeros devices were recommended by the agents that installed my 3 eeros devices and we're very knowledgeable about the installation. So far I have fabulous internet. Having the geek squad service is great.

He was more knowledgeable then the person who set uo tge tv and the customer I spokebto on the phone to resolve the problem from total tech. most of them dont know have the knowledge.

The agent did a great job organizing and improving our audio from our 82inch Samsung TV operation. The audio problem was resolved and his suggestions for operation saved us money!

The agent did a great job and very professional, he took his time and explained what and why the work he did

The Geek Squad agent came to my home to troubleshoot my TV but not able to reset the TV. Apparently one or more of the boards could be the culprit. Anyway, he advised me on my options.

Put a screen cover on my cell phone. He was polite & accurate. I thoroughly enjoyed working with him. Jessica fixed my tv & remote & explained everything she did. Very happy with her

We were having trouble with 2 TV/sound bars And a laptop. The guys were friendly, knowledgeable, polite and efficient. Couldn’t ask for better service

He seemed very knowledgeable regarding the TV and the set up. He answered any questions and was clear in his responses. Very polite. I was pleased.

the agent were very professional and helpful. they ask me questions how were exactly i want the TV to be mounted . I feel happy and satisfied with thier work

The Geek Squad rep arrived on time. He fixed my sound problem and found a couple of other problems I did not know I had. A great job by him!!!!

Especially helpful for me to get the job done. Thanks to the super support.

The agents at Geek Squad did an awesome job hooking up my outdoor TV. Shout out to Leo at Geek Squad, one of the most helpful people I have ever met. Everything looks good and couldn’t be happier!

This wasn't a home theater, but the gentleman fixed my TV and explained the problem. Also ck'd the remotes for me. Courteous and pleasant. Answered all my questions.

the agents were very helpful and friendly. We discovered my TV didn't support the streaming options I wanted and they offered suggestions to get me on track.

the agent made a small tweak in my setup and explained to me what I had not previously understood. It didn't take long, but it did take his expertise to correct the setup. Thank you Geek Squad

The technicians solved my sound problem by removing the sound bar. Also, now the cable TV box stays on all the time on both of my TV's.

The tech was so patient and helpful ! I"m an old lady who was totally confused about how to use my Smart TV.

Great service. The technician spent a lot of time to make sure the problem was resolved. He also explained everything he had to do and made sure I was comfortable with the results. More businesses should have this level of customer service.

On time Clean cut techs Knew the job well Fixed all in one appointment Keep up with the BEST work!

The agent was really a nice guy, but! We got no instruction on how to make sure hius rix would work, and what o edo ifr it didn't. I suspect that to be because he recommended a new remote from the cable provider, but not I have problems again with the sound and I still don't know how to fix it.