Customer Ratings & Reviews

The servicemen evaluated my system and equipment and told me what needed to be done. They were very helpful -- as well as being friendly and professional.

The agents were professsional and friendly. They were late arriving but we appreciated that they kept us informed of the delay by phone and called when on their way..good customer service.

The tech was so patient and helpful ! I"m an old lady who was totally confused about how to use my Smart TV.

Agent determined possibilities for providing the display of Sonos in another home area. More knowledgeable than store employees.

Friendly, efficient setup of new TV. Made sure I knew how to manage the new product.

Been using total tech for two years. Great service very personal and knowledgeable. Total tech is with the money.

Bought a great quality monitor but did not realize I needed to purchase a camera and audio to make it work like my old monitor. the Geek Squad quickly set me on a path to get this fixed.

The Agent did a great job of installing my TV and setting up my Comcast remote to work with the TV. Would highly recommend them. They also have installed 2 other TV's with the same results.

On time Clean cut techs Knew the job well Fixed all in one appointment Keep up with the BEST work!

The agent installed a soundbar & subwoofer to our living room tv. We drilled a whole into the built-in so no cords would show and he left a cord showing anyway

Netflix keeps losing connection or the tv keeps losing internet connection. It is aggravating to have to reset this. I've cleared the cache and I've reset the internet connection. Still the tv will not connect to Netflix at times. I wish I had known this.

The agent was able to adjustments as needed in order to correct problem. Explained to me how to correct it again if same problem occurs again.

Excellent job of troubleshooting! Super convenient not to have to bring my device back into the store to have it checked out there.

My agent was kind, helpful, knowledgeable and professional. I was comfortable with my new television by the end of my service.Geek Squad

Agent resolved sound bar problem....immediately....and then explained (in lay person terms) what went wrong.

The agent was really a nice guy, but! We got no instruction on how to make sure hius rix would work, and what o edo ifr it didn't. I suspect that to be because he recommended a new remote from the cable provider, but not I have problems again with the sound and I still don't know how to fix it.

Your Geek Squad reps (both on the phone and the in home service person) were very knowledgeable and helpful. They knew what they were doing and helped get my streaming network up and running. They took enough time to work out the issues and solved several problems which woud have stopped me cold.

The technician that came to my house really knew his business. Got everything fixed in one shot.

Thank you! We apprecaite all the help....We are grateful to have such great GEEK SQUAD people!!!

We had a great experience. It ended up being a wifi issue and not a tv issue. The tech gave us a good lesson on the wifi and then showed us how make some app adjustments. He also advised us on how to boost the wifi