Customer Ratings & Reviews

While it was a bit pricey for the work that initially required, our rep went above and beyond and corrected the inefficiencies of our initial installation 4 years ago. Wish we had him then. Kudos!!!

After having my computer hacked, the Geek Squad was able to make sure all was safe. It was a terrifying experience but they really are pro's at what they do!! Answered all my questions.

Two agents, one was training, showed up. I told them the problem. The senior agent said what he thought it might be. He used the tv remote to make a couple adjustments and synced up the tv and Bose.

The geek squad were excellent, solved my problem with ease. They were very professional from start to finish. I was very happy and satisfied with there service...thank Best Buy fir such a great service towards your customers.

WONDERFUL SERVICE! THE GEEK SQUAD AGENT WAS ABLE TO WALK ME THRU THE FIX IN 5 MINUTES AT AT 6:15 IN THE MORNING. HIGHLY REMAND GEEK SQUADS TOTAL TECH SERVICE, WELL WORTH THE MONEY!

The agent came out to my house, reorganized by TV remote controls which makes use of my TV much more efficient. Thank you so much

The agents wwre right onbtime and did all the mounting fir me perfectly and quick

The technician that came to my house really knew his business. Got everything fixed in one shot.

Excellent Job. Our technician arrived on time, and was easily able to determine the problem, and replace a broken cable box, on the spot

Thank you! We apprecaite all the help....We are grateful to have such great GEEK SQUAD people!!!

The agent that came to my home was excellent! Very knowledgeable and patient with me. Can’t say enough good things about the staff and service

The Geek Squad technician was able to connect my Audio-Technica turn table to my Sony receiver via Bluetooth. I could not make it work

Christopher “Chip” did an excellent job “cleaning up” our printer and laptop. Also helped understand features on my new I phone 12. Great patient communicator.

I PURCHASED AN H P LAPTOP ,,,THEY TRANSFERED MY DATA FROM MY OLD H P ,,,,,BUT I DECIDED I WANTED A DELL LAPTOP INSTEAD ,,, THEY HAD NO PROBLEM , CHANGING EVERTING OVER TO THE DELL ,,,

Although it took 2 visits of the Geek Squad to set up my TV & Soundbar system, I was very satisfied with the final result!

Agents explained and showed me what my tv issues were and how to use my remote to address the issues I was having.

The agent was really a nice guy, but! We got no instruction on how to make sure hius rix would work, and what o edo ifr it didn't. I suspect that to be because he recommended a new remote from the cable provider, but not I have problems again with the sound and I still don't know how to fix it.

The agents were great and solved my problem in under two minutes. My question is; as a total tech member, why couldn’t someone have helped over the phone and saved me the $111.00? They didn’t even try. Just in a hurry to set an in home appointment. Why would I want to renew my total tech membership?

I was really happy about the geek squad team for my installation,I will definitely recommended to my friends.

Geek Squad came to trouble shoot issues that I had with stereo receiver, Smart TV and home speakers. Geek Squad identified the real issue as being my cable service provider and my cable modem. Very helpful as replacing the modem fixed the problem. Thank you Geek Squad.