Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 9,590 reviews

  • Always efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have called the Geek squad many times for various installations. They are always helpful and work in a timely manner. All agents are very knowledgeable and helpful.

    I would recommend this to a friend

  • Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend

  • Great Fix to my Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had software problems with my laptop. Agent was able access my laptop remotely and correct the issue. Easier and quicker than taking it in to the store

    I would recommend this to a friend

  • Geek squad responded timely and performed efficien

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my TV to cable access in a timely manner. Also performed access to allow me to utilize my Alexa!

    I would recommend this to a friend

  • Geek Squad Helped!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who helped us was very knowledgeable and most helpful.

    I would recommend this to a friend

  • OUTSTANDING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and were fantastic in helping detect issues and fixed all they could.

    I would recommend this to a friend

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men helped us with our streaming.problem and gave us good recommendations on the avaiable streamin g services.Grea

    I would recommend this to a friend

  • Trouble shoot sound bar and TV connect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was wonderful. He took his time and made sure everything worked properly and it was during a snow storm where road conditions were not the best.

    I would recommend this to a friend

  • Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team were great, excellent customer service and support. Resolved my issue quickly and efficiently.

    I would recommend this to a friend

  • service call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in our home entertainment system stopped working. The tech that came out is the same one that installed it 3 years ago. He tried everything including opening new items in the service van to test. We discovered it was a bad motherboard. It is sch. to be replaced this friday.

    I would recommend this to a friend

  • Geek Squad tech technological assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogrammed the universal controller and troubleshooted the tv. He showed me how to access everything before he left.

    I would recommend this to a friend

  • Geek Squad installed my new tv & sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took my old tv down & installed my new tv & sound bar. They made all the necessary adjustments & helped me with my apps.

    I would recommend this to a friend

  • Geek squad visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly confirmed the problem. I received a store credit to upgrade to a better brand.

    I would recommend this to a friend

  • Quick Service with geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV to the internet and installed a ROKU device. They demonstrated how to use the device.

    I would recommend this to a friend

  • Install Equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rules!! Best service I could ever ask for. Friendly knowledgable techs that take the time to do it right and explain everything.

    I would recommend this to a friend

  • Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,solved issue expediently in a timely manner. Love the Geek Squad!

    I would recommend this to a friend

  • Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and easily pointed out my error in setting up my soundbar and new tv and had my up and running in no time at all.

    I would recommend this to a friend

  • Technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed my system setup and gave me hints on how to improve my operation.

    I would recommend this to a friend

  • Great experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent Mark solved my problem quickly. Checked everything else out to make sure we had the best experience. Happy camper.

    I would recommend this to a friend

  • Remote & TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He trouble shooted the problem with the Tv but it still is doing the same routine

    I would recommend this to a friend
Page 166, Showing 3,301-3,320 of 9,590 reviews
Sponsored