Customer Ratings & Reviews

Shanewas a lifesaver! He installed a fire stick and got my tv working. But I had questions a few days later and am not sure who or where to call.since he also got me to sign up for tech support

IT DIDN’T TAKE TECH. ADAM TERRY BUT 5 MINS TO FIGURE OUT WHAT MY PROBLEM WAS WITH THE SOUND BAR. THAT 2 OTHER TECH’S COULDN’T OR DIDN’T FIGURE OUT OR FIX. HE MADE SURE EVERYTHING TO CONNECTED AND A ECONS WERE WORKING. GREAT SERVICE AND ON TIME.

The Geek Squad Team ( Bear & Shiloh) that came out to my home did a fantastic job in diagnosing the problem with my television. They are an asset to your company. I will definitely use Geek Squad in the future if any problem should come up.

The agent quickly confirmed the problem. I received a store credit to upgrade to a better brand.

Michael did I good job, on a previous review I said he didn’t and I was mistaken. Everything is working the way it should

I had to set this up in order to talk to somebody from the United States. You can't talk to anyone at the store without going to the store.

The service agent solved the problems with my remotes and with our cable service.

Those 2 guys came in and took care of the prproblem very politely and professionally. They made us feel valued and we liked that very much.

Geek squad showed up on time and did a terrific job making everything work and explaining it to us. They were polite and professional!

The agent connected the TV to our WI Fi and checked that remote works well.

Excellent service as usual, and didn’t up-charge me. Always appreciate that.

Tried several different things but unable to fix the problem, then as they were getting ready to leave the the TV corrected on its own

Geek has always been very professional explain to me about everything if I have questions which I always do the answer

The representative who arrived at our home was timely and went straight to work to correct the speaker problem and programming issue. Both were accomplished quickly and successfully.

wonderful all the way this geek was great with great manners and knowledge .

this review is for the geek squad in Lubbock store. you have a bunch of excellent people there, hard working and greatly patient and calm even under great pressure from inpatient customers.

The agents were knowledgeable and thoroughly explained not only what they were doing, but how we would utilize the system Best.

The agent solved all our problems with our TV and computer. He was quick and efficient. James is the BEST!

We had Stephanie and she was beyond excellent....went way above and beyond

The two representatives were nice and quick to fix the problem. Very helpful