Customer Ratings & Reviews

Trie was pleasant quick and very knowledgeable explained everything in less than 30min.

helpful and reviewed my situation and issues but not fully qualified or able to address all my questions needed follow up help which I had to initiate

Michael did I good job, on a previous review I said he didn’t and I was mistaken. Everything is working the way it should

Jacob was very personable and took the time to explain our new audio / visual equipment and installed the items quickly and professionally.

The agents DID take care of my concerns regarding my new equipment. Best Buy has the best technicians bar none

The agent wasn't sure if he could solve my problem, but he did--in record time!! It is still working very well.

Geek squad accomplished everything required to deliver and install my 65' Sony mini led tv, and more. Courtesy and effective. Recommend their service.

The technicians were awesome. They activated the new remote. They also demonstrated Howe to use it.

Lance and his partner were experts. I truly appreciate their patience with me. They resolved all my concerns, were extremely polite and professional.

The agents were amazing and fixed the issue pretty quickly. So happy with their service.

The agents found no errors in my DVD player's connection to my TV and were very kind to show me again how to operate the device correctly. I really appreciated their service.

The TV was working when they got here but the GS still gave me advise on troubleshooting from home and took down the model of the C1 just in case it happens again

Needed a new remote. They set it up on no time. Were very friendly and polite.

Eli did an amazing job going through everything that we were concerned with. Took care of the issues we had and set up our device so we can easily access it at our leisure.

Agent verified the configurations in my TV and reciever and then the system worked. He didn't actually change any settings, so I have no idea why it suddenly startted working again, but I'm quite happy to give him the credit for fixing it.

They were very cautious and knowledgeable. I’d recommend BestBuy and the geek squad

Marques Ward-Young impressed my husband and I with his knowledge and expertise. He was personable and courteous. We would request him, again, when we needed his service.

Our technician, Hermes, was knowledgeable, courteous and exhibited extreme patience. You are very fortunate to have him in your employment. He hung in there until the problem was corrected. We are very grateful to have had Hermes as your representative.

The agents are the best! Walked us, seniors, through the software for our smart TV without being patronizing.

The agents ran necessary cables behind my walls and made sure my Harmony remote worked with all my devices. The agents were very polite, neat and knowledgeable, answering all my questions.