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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 9,590 reviews

  • Geek squad solved to tv problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and solved the problem quickly

    I would recommend this to a friend

  • Geek Squad-Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule an appointment...service tech was very professional and knew exactly what to do to solve our problems!

    I would recommend this to a friend

  • Connected my TV to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) people who came to fix the TV were very knowledgeable and knew exactly what to do.

    I would recommend this to a friend

  • Home Center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians provided excellent service in troubleshooting and correcting our system issues.

    I would recommend this to a friend

  • Jeff is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff is awesome!!! He was prompt, knowledgeable, and quite professional!!!

    I would recommend this to a friend

  • Prepared technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepared, knowledgeable, thorough, and patient technician with a freindly customer service oriented attitude.

    I would recommend this to a friend

  • Troubleshoot tv not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents troubleshooting television was not working. They also installed a bracket to hold the tv. They were punctual and courteous and super efficient. Great duo!

    I would recommend this to a friend

  • Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job assessing our issues and then came back to do the install, very pleased with his service, just not the product we purchased...

    I would recommend this to a friend

  • Blink update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service, tech was very knowledgeable and resolved the problem with the Blink storage unit immediately upon arrival.

    I would recommend this to a friend

  • My problem was resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the quick response my issue with sound was corrected.

    I would recommend this to a friend

  • Geek Squad works!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did a terrific job making everything work and explaining it to us. They were polite and professional!

    I would recommend this to a friend

  • Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad come out to fix the tv & bose sound bar. They accomplished that but after they left the vizio tv would turn on during the night. Called again and second person came. She said she fixed the problem but no tv still came on during the night. I decided to look at vizio web page trouble shooting and I followed their instructions completely & problem fixed by changing some tv options & getting new cord. NO more ghosts at our house!!

    I would recommend this to a friend

  • Geek Squad wired and connected our system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very prompt, courteous and efficient. Oh, and he didn't make us feel like a couple of dummies!

    I would recommend this to a friend

  • Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several different things but unable to fix the problem, then as they were getting ready to leave the the TV corrected on its own

    I would recommend this to a friend

  • Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. They were polite and worked efficiently. I would recommend them to everyone. I am extremely satisfied.

    I would recommend this to a friend

  • very good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician fixed the problem and then did some extra work to make sure we understood all the bells and whistles of our system

    I would recommend this to a friend

  • Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. We recently had a power outage and lost the sound bar once the power came back on. One phone call later we were back back up and running.

    I would recommend this to a friend

  • Good job syncing and linking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to sync-pair- connect Samsung tv, several Sonos speakers, and link to Alexa. Wasn't totally done by installation company.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eugene came out and fixed our problem with tv and he was very professional and helpful, knowledgeable..

    I would recommend this to a friend

  • Excellent workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and clean. They cleaned up after drilling holes in the wall and make sure everything was spotless before they left.

    I would recommend this to a friend
Page 173, Showing 3,441-3,460 of 9,590 reviews
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