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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 9,590 reviews

  • Geek Squad installed my sound bar with care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung sound bar works very well with my TV. It makes a huge difference in the room in hearing the words much more clearly. It was a wise purchase.

    I would recommend this to a friend

  • Geek Squad help on Roku TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first everything was fine but about a week later the same issue happened.

    I would recommend this to a friend

  • I mentioned same below.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very nice...called ahead to give me time of arrival. He informed when Roku was installed last Jan, Shawn & his partner inadvertently didn’t connect 2 pcs in the correct computer device so I could play my dvd. Thank you.

    I would recommend this to a friend

  • Geek Squead trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to my home. Here less than 10 minutes. Solved the issue. Very friendly and understanding considering im not the most tech savoy.

    I would recommend this to a friend

  • Sonance and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an outstanding job with my surround sound as well as my internet. Michael with his team member are well knowledgeable

    I would recommend this to a friend

  • Great Attitude, Knowledge and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Sam went above and beyond in assisting with troubleshooting, explaining and assistance in a new purchase. Exceptional customer service.

    I would recommend this to a friend

  • Nice Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job! knowledgeable and Honest. He was on time and very professional. I will use him again in the future.

    I would recommend this to a friend

  • resolved connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent arrived on time, listen to our concerns and resolved all issues within a timely manner. He is very polite and easy to work with.

    I would recommend this to a friend

  • TV sound system consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    corrected home theatre sound system wire connections and consulted other amplifier options

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul identified problem and resolved immediately. Offered to help with any additional items I might have.

    I would recommend this to a friend

  • Pioneer elite stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician trouble shooting my home stereo and determined it had a blown channel but wasnt sure

    I would recommend this to a friend

  • Geek squad fixed the surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshooted the surround sound are were able to easily solve the issue.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eugene came out and fixed our problem with tv and he was very professional and helpful, knowledgeable..

    I would recommend this to a friend

  • coordenate t.v and antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a antenna and had the Geek Squad coordinate the t.v to accept the antenna stations./ They arrived on time went right to work and everything was done and they were gone ion no time.

    I would recommend this to a friend

  • Great attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They uninstalled two speakers and a receiver that did not perform as expected and advertised. They did it with a great attitude and were very professional

    I would recommend this to a friend

  • Installed equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technical support. Felt the install would leave me with no problems.

    I would recommend this to a friend

  • Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trie was pleasant quick and very knowledgeable explained everything in less than 30min.

    I would recommend this to a friend

  • Geek Squad got our theater system back up and runn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and fixed the issue pretty quickly. So happy with their service.

    I would recommend this to a friend

  • Trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helped explaining the reason to my trouble with my home theatre

    I would recommend this to a friend

  • Geek Squad Trouble shooter agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that came out to trouble shoot the issue was great... she was extremely knowable and provided GREAT customer service. Thank you so much - she is a keeper

    I would recommend this to a friend
Page 176, Showing 3,501-3,520 of 9,590 reviews
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