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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 9,590 reviews

  • The geek squad teaches and fixes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the home geek services are excellent! Not one of them have ever said anything but that they are always ready to help!

    I would recommend this to a friend

  • Excellent employee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new equipment was very professional and knowledgeable. He was polite and courteous!

    I would recommend this to a friend

  • Geek Squad fantastic fix!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an outstanding job of troubleshooting our surround system issues and restoring it to perfection!!!

    I would recommend this to a friend

  • home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Aaron do a great job. Didn't know I could stream TV service without a Roku stick. Want to return the Roku sticks.

    I would recommend this to a friend

  • Geek Squad quick diagnosis!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were able to diagnose the issue I was having with my Sony audio receiver and advised me what I needed to do to fix the problem.

    I would recommend this to a friend

  • Hooray For The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep installed a new front speaker and subwoofer in my home theater. He knew exactly what to do and how to do it efficiently. Could not have asked for a better rep or a getter job.

    I would recommend this to a friend

  • Connected my TV to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) people who came to fix the TV were very knowledgeable and knew exactly what to do.

    I would recommend this to a friend

  • Geek Squad installed helped to update our Sonos an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who came to our home was very polite, respectful, thorough, and knowledgeable.

    I would recommend this to a friend

  • Wireless sound bar fix for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy and fixed my sound bar fast and told me to call him anytime probably can give information over the phone alot of the time

    I would recommend this to a friend

  • Computer hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was hacked and I was able to book an appointment the same day and geek squad took immediate action to make my computer safe

    I would recommend this to a friend

  • Installed TV, fixed my issues, made my wall bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher, my tech gets to the bottom of the problem very quickly, he was very polite and explains things to me and teaches me things, geek squad is the best!!!

    I would recommend this to a friend

  • yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your team member who solved my problems and showed me how to use item is such a wonderful tech and make sure you never lose her just outstanding person

    I would recommend this to a friend

  • Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Canyon And Martin are very knowledgeable competent and trustworthy to invite into your home

    I would recommend this to a friend

  • Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Techs were customer focused and was able to fix the issue in a timely manner.

    I would recommend this to a friend

  • Geek Squad worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable, knowledgeable and professional:) offered other products to help us going forward

    I would recommend this to a friend

  • Everything was as hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the service. Nice knowing everything is covered and fixed professionally and quick.

    I would recommend this to a friend

  • In store Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me had excellent communication and explaining skills. Told me what I needed and set up my appointment for my laptop that I purchased.

    I would recommend this to a friend

  • Helping set up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the men were very good in helping set up our new TV. I can only say how great they were in our set up and any questions that came up they had the answers for immediately. Thanks to them my husband is enjoying his evening tv.

    I would recommend this to a friend

  • Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very cautious and knowledgeable. I’d recommend BestBuy and the geek squad

    I would recommend this to a friend

  • Geek Squad stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick is very customer oriented. Explained product benefits extremely well

    I would recommend this to a friend
Page 178, Showing 3,541-3,560 of 9,590 reviews
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