Customer Ratings & Reviews

Great service, friendly, and very knowledgeable. Not just out to hit and run, but really takes their time to help out in the best way for you.

The Geek Squad Team Member was very professional & patient. He tried for over 1 hour to bring my 10 year old Sony Bravia Home Theater reciever back to life. Since my Sony Bravia TV is still in excellent condition, he suggested some good options for my Surround Sound.

The agents were very considerate and professional. They obviously knew what they wers doing. Great crew. Very communicative.

showed up on time and fixed my surround sound in a timely matter

I’m so happy with the work that Andre and Max did they are truly professionals they knew what they was doing made sure everything was done right took there time to explain how things works and would definitely recommend them or use them again for any installation

Had problem with TV sound and also the hook up connections were not accessible. Geek staff fixed issues. They also pointed out that a TV stand would make adjusting the TV for audience viewing much easier. We agreed to the purchase and they installed it. Very pleased.

The Agent George updated the prior installation of my new LG TV and Bose sound bar. The original installation was incomplete and did not operate correctly. George was excellent!

Geek Squad installed and paired them with my Samsung "smart" TV,and they worked GREAT. My problem was the default volume was too loud, and the volume control switch is difficult to find. I did something wrong and they stopped working

Agent installed printer software and taught me how to manage and recommending future install needs and possibilities

The agents were knowledgeable and helpful. They programed the tv that had been moved and was finally connected now that all the prep work was done. We couldn't get the tv on and within minutes they had it up and running.

Justin and Lee did a great job! They relocated our Apple TV box and ran a cable to the digital receiver in a closet. They also were very good with our dog!

The agents worked with a difficult problem and even though it took longer than either of us had anticipated when they left my problem was fixed.

The technicians did a thorough troubleshooting of my sound bar. They kept me informed of everything that was going on. I would recommend Patrick and Salvatore for any problems

A third party delivered my new tv. He was more worried about talking to his friend than explaining how my tv worked. Afterwards I got the geek squad to fix everything. I recommend using heed squad for everything

The tech was polite and professional as well as being respectful of my property.

The agent that came listened to my problem, looked at my older receiver and told me that all I had to do was to use an optical cable since I had no HDMI connections on it. That immediately sent the sound through my system and because it is digital is so much better than it was before. He had the optical cable in the truck and was gone in less than 30 minutes!

The agent got my Logitech remote working again. Then he reviewed the activities to make sure all worked correctly with the remote, including TV, set top box, Blue Ray player, Pioneer receiver, etc. Agent is very knowledgeable.

The agents hung two televisions, a sound bar, and made sure I knew how to use the remotes for which service. I had some issues and they came back to help me.

Agents were courteous and professional. Evaluated the problem and presented a workable solution. Very satisfied with their performance.

Prompt and cordial service. The TV was perfectly installed despite some mounting problems due to the differences between the former and current TV