Customer Ratings & Reviews

These were simply were the very best Technical Professionals that I’ve ever seen! They deserve a pay rise- that’s for sure!

It was a laptop and it was taken care of well. They also shipped it out swiftly and fixed it fast. Got it back faster than i thought. Worth it as a geek squad member. Thanks.

Chris did an excellent job of getting the correct part to fix my refrigerator. He was polite as can be and I was exceedingly happy with his service.

Agent was very helpful courteous trustful brave diligent and a welcome change to your customer service phone service

Skyler is the best: he knows his stuff and gets right to it. He also gives great advice on how to proceed in the future.

the associate was very knowledgeable about the situation, thank you

They did a excellent job of installing my TV. Also all the devices and set up all my premium channels to the best employees you have.

They took the t ime to set up everything and to listen to what I wanted from the equipment.

They uninstalled two speakers and a receiver that did not perform as expected and advertised. They did it with a great attitude and were very professional

James was wonderful. He went above and beyond to get the best result for us. We are VERY PLEASED with the help we got from James.

I was shown the correct way and the issue which was my Ring camera being charged and the tool I needed to unscrew it to be charged.

The Geek Squad Agent corrected the problem that was distorting the sound in the amplifier for my TV.

We have not ever had a visit from the Geek Squad that was not excellent. The GS technicians are incredibly knowledgeable, professional, helpful and provide exceptional service. We SO appreciate all of them. Thank you for taking such good care of us!

Overall I find most of the tech helpful, except Trey in the Spring Valley store in Columbia SC

Far professional job...installing and showing how all parts eork...particularly the LG remote...much different than the ROKU and Samsung.

the agent did a great job helping me get all my information back on my computer after buying a new hard drive. very cordial and followed covid 19 suggestions. Thanks for your help.

Rep came to my home to trouble shoot my LG TV. He tried and was really good, but turned out the motherboard on the TV was fried. Had to get a new TV.

Best in the Business. Geek Squad helped me through the entire process. gave me alternative options as well. I am a happy customer

As always, the Geek Squad did a great job of getting things working.

Really impressed with Best Buy. Boutique Firm feel from a National Chain and at a great value!