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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 9,590 reviews

  • Smart TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and extremely patient. He spent the time necessary and did not leave until all of my issues had been addressed and fixed.

    I would recommend this to a friend

  • TV with intermittened sound, no picture?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly identified my problem......it was my TV. A "board" problem, impossible (in this economy) to fix.

    I would recommend this to a friend

  • Reuben

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a great job. I appreciate there business approach.

    I would recommend this to a friend

  • Great Geek Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek was very knowledgeable and explained everything so that I could understand. He was courteous and explained what I could do.

    I would recommend this to a friend

  • Troubleshooting an app that had stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to troubleshoot an app that was not working on my Samsung tv and solved the problem in about 10 minutes. He was friendly and professional.

    I would recommend this to a friend

  • Fast and accurate services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they connected my tv, my printer and my cell phone what a problem popped up.

    I would recommend this to a friend

  • Fixing Audio with a ROKU device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad came to fix the audio running through my stereo with a ROKU device. They fixed it easily and were very professional.

    I would recommend this to a friend

  • Geek squad assessed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful in diagnosing what was wrong with my TV.

    I would recommend this to a friend

  • Steve always does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve got all of my remotes and headset working perfectly. Give him a Christmas bonus.

    I would recommend this to a friend

  • Tech addressed both camera and door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech took care of helping to trouble shoot Arlo POE and complete installation. He also addressed issues with my Ring doorbell. All for $50 since I am a Tech Support member. He even confirmed my TV calibration was done well.

    I would recommend this to a friend

  • Geek squad Apple TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech installed my Apple TV and connected it to all my devices.

    I would recommend this to a friend

  • TV problems solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squader was polite, friendly, and solved the problem with TV reception quickly. He then checked out our other TV and computer connections, and offered advice on wi-fi connections. Much appreciated.

    I would recommend this to a friend

  • TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did a great job mounting my tv they were very friendly.

    I would recommend this to a friend

  • Expert tuning of MS laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and configured my new laptop, tailoring it to my needs. Adapted the system for two users and configurations sharing software and data.

    I would recommend this to a friend

  • Geek squad troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient response. The tech quickly solved the issue of pairing headphones.

    I would recommend this to a friend

  • Great customer service and technical support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that looked into the issue I was having with my iPhone was very courteous and extremely professional. She is a great asset for the Best Buy Geek Squad.

    I would recommend this to a friend

  • Troubleshooting home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and did a wonderful job. We can use our home theater again!!

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is mostly great. Good insurance. Better than no insurance.

    I would recommend this to a friend

  • My refrigerator service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Michael was outstanding. He's very communicative, knowledgeable and professional.

    I would recommend this to a friend

  • Cable Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reactivated TV Modem Comcast Cable Connection living room

    I would recommend this to a friend
Page 183, Showing 3,641-3,660 of 9,590 reviews
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