Customer Ratings & Reviews

The agents are always very respectful of my property and work hard to understand and resolve my issues!!

Your Geek Squad rep worked her miracles! She was able to figure out the problem and get us going again.

Geek Squad team was very helpful explaining our new TV to us. Not being very up to date on new technology, these guys were very patient and understanding.

Technician was very pleasant and professional. My electrician had left me with a non-working Ring. The technician got it working. Good first experience with the mobile Geek Squad.

Agents checked issue with sub-woofer and interference noise. Could not rectify problem so arranged for replacement through the sales rep who dealt with our original purchase. Will be completed Tuesday 3rd September.

Great! couldn't ask for better~! Courteous, polite, knowledgeable and patient. Many thanks!

Really professional. Explained everything and was very courteous and right on time. Geek Squad is a good investment.

I bought this all in one computer to replace my old PC and I absolutely love it. I especially love the size of the monitor and the fact that I don't have a bunch of wires and parts everywhere. Would definitely recommend it!

I had some trouble with my Pioneer receiver. Geek squad came and got if fixed for me and gave me the right advice to save $$. This will keep me coming back to Best Buy- they have credibility and are honest!

The Geek Squad Agents arrived promptly and completely set up my new TV. The Agents were friendly and knowledgeable

IDENTIFIED AND FIXED MY THREE HOME THEATER PROBLEMS QUICKLY. EXPLAINED CAUSES TO ME AND WERE PATIENT AS I VERIFIED THEIR RESULTS.

Justin instructed me on how to use my television. He is very patient, and I am having good luck.

Agents arrived to troubleshoot an issue with the TV. They resolved the problem quickly, and adjusted some settings to make it even better.

The Tech finished setting up my new computer and showed me how to use some of the features as well as connecting it to my printer.

i needed assistance with connecting wi-fi to appliance, jon is awesome problem solver!

The agent quickly repaired the remote and showed me how to unlock or repair the remote if it happened again.

They were nice guys. Probably coohelp my problem because what I was sold didn’t work for what I wanted

Really impressed with Best Buy. Boutique Firm feel from a National Chain and at a great value!

Access was a bit of an issue during the first phase of Covid, but when the service became easily accessible, I have been very pleased with it.

The agent was friendly courtesy and very helpful in explaining our replacement remote for our tv