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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 9,590 reviews

  • Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad work with you and explain about the product and help you understand the policy

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed problem temporarily..I have a rescheduled appointment as it happened again

    I would recommend this to a friend

  • Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bradley Boggess took care of our problems with the soundbar. He is so good. Would you believe it was a user problem.

    I would recommend this to a friend

  • Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad installed an audio system to my tv very fast and it works great to Bree an Mike they were great

    I would recommend this to a friend

  • Ralph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super knowledgeable about the product. We are seniors and the technician was very safe with a mask the whole time he was here.

    I would recommend this to a friend

  • Remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogrammed my Harmony remote control and it works great again. So happy b/c we thought we would have to buy a new one.

    I would recommend this to a friend

  • Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives did a great job. Very helpful and they cleaned everything before they left.

    I would recommend this to a friend

  • TV and sound base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Thomas's professional, efficient, and friendly manner.

    I would recommend this to a friend

  • Firestick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, according too estimates and assesment was accurate.

    I would recommend this to a friend

  • resolved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issac was very professional, very knowledgeable about how to resolve my sound bar problem.

    I would recommend this to a friend

  • Geek Squad Installed Roku Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new Roku, loaded apps and made operational.

    I would recommend this to a friend

  • Setup complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a yeoman's job of completing setup of our new Samsung QLED TV. The initial initiation setup was insufficient and left us with many questions

    I would recommend this to a friend

  • soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a great job fixing my sound bar and made sure it doesnt keep losing sound

    I would recommend this to a friend

  • The geek squad troubleshot my subwoofer to find ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshot why I couldn’t control volume with my remote and we got it fixed.

    I would recommend this to a friend

  • The best geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squade you can not get better service they are skilled and train professionals and will get the job donr

    I would recommend this to a friend

  • Mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was patient and excellent took his time and he found a way to solve my problem —- thanks Mark you’re the best

    I would recommend this to a friend

  • Problems with volume control on iPhone 12 recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with volume control on my recently purchased iPhone 12 that I' d purchased from Best Buy.

    I would recommend this to a friend

  • Sound on TV comes and goes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not give up on solving a sound issue on our Samsung TV

    I would recommend this to a friend

  • Audio issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent worked diligently To work an audio. Not able to fully fix the issue but provided a workaround.

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great! Very quick to respond and fix my issue. Very knowledgeable. Very appreciated.

    I would recommend this to a friend
Page 190, Showing 3,781-3,800 of 9,590 reviews
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