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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 9,590 reviews

  • Home Theater Solution

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my issue quickly and was easy to work with and very informative.

    I would recommend this to a friend

  • A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician contacted me in advance and was here shortly after. He coordinated our tv and sound bar to both remotes and was very professional.

    I would recommend this to a friend

  • Troubleshooting an app that had stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to troubleshoot an app that was not working on my Samsung tv and solved the problem in about 10 minutes. He was friendly and professional.

    I would recommend this to a friend

  • Geek Squad took care of my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took care of my problem, in a very short time and were very nice to have in my home. I would recommend them.

    I would recommend this to a friend

  • Defective components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified defective fire stick remote. I had to go to the store to get a replacement.

    I would recommend this to a friend

  • Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed home theater system. Very professional. Good service when called about any issue either

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great! Very quick to respond and fix my issue. Very knowledgeable. Very appreciated.

    I would recommend this to a friend

  • Smart TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and extremely patient. He spent the time necessary and did not leave until all of my issues had been addressed and fixed.

    I would recommend this to a friend

  • Greek squad reconnected the soundbar to our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected the sound bar. Great service!

    I would recommend this to a friend

  • Geed Squad Diagnosis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members diagnosed and explained the problem. Now understand the issue with our TV.

    I would recommend this to a friend

  • Sound bar head ache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked everything up.... walked me through it..... sounds great...... really good to be a geek member

    I would recommend this to a friend

  • HOME THEATER FIX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IDENTIFIED AND FIXED MY THREE HOME THEATER PROBLEMS QUICKLY. EXPLAINED CAUSES TO ME AND WERE PATIENT AS I VERIFIED THEIR RESULTS.

    I would recommend this to a friend

  • Expert tuning of MS laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and configured my new laptop, tailoring it to my needs. Adapted the system for two users and configurations sharing software and data.

    I would recommend this to a friend

  • Leaving Spectrum for YouTube TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job in servicing the system and in diagnosing any problems.

    I would recommend this to a friend

  • Geek Squad finished setting up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech finished setting up my new computer and showed me how to use some of the features as well as connecting it to my printer.

    I would recommend this to a friend

  • Super fast fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, had the problem fixed within 5 minutes

    I would recommend this to a friend

  • Lovin the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband made this call. I am sure This agent is excellent in knowledge and customer service. We love the Geek Squad.

    I would recommend this to a friend

  • installed utube tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep very professional and knowledgeable. Helped us install and navigate utube tv.

    I would recommend this to a friend

  • Geek Squad very efficient to fix issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agents took less than 10 minutes to troubleshoot and adjusted the TV system settings.

    I would recommend this to a friend

  • Geeks of all trades!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We even had a problem with our tv sound bar and he fixed it! Love love love the geek squad!

    I would recommend this to a friend
Page 190, Showing 3,781-3,800 of 9,590 reviews
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