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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 9,590 reviews

  • Craig was good! I do request a call back.. questio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV up other devices hooked up., I do have a few questions & would appreciate call back,pleasr

    I would recommend this to a friend

  • Sound syncing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys ,but could not fix the problem. 75 Inch Samsung TV .SOUNDDOES NOT MATCH.Can not sync the sound. Either soundbar or Tv.

    I would recommend this to a friend

  • Sound bar head ache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked everything up.... walked me through it..... sounds great...... really good to be a geek member

    I would recommend this to a friend

  • Geek squad installed our TV very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and kept us informed of their schedule to arrive. They were professional and knowledgeable of the product and it's use.

    I would recommend this to a friend

  • Problems with Sonos amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good when they left but has been a problem after about 2 weeks with connection to speakers in house. Have had the techs out 2 times and still a problem. They say they are going to replace my sonos amp but don't know when as it is back ordered. VERY FRUSTATING! They should Problems with Sonos amphave replaced amp sooner as it was not working after 1st tech came out.

    I would recommend this to a friend

  • Geek squad repaired my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair man was a great communicator and repaired t.v. In a timely manner.

    I would recommend this to a friend

  • Quick repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A member of the geek squad came over and had the problem solved almost immediately. Great service by the squad.

    I would recommend this to a friend

  • Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed home theater system. Very professional. Good service when called about any issue either

    I would recommend this to a friend

  • Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very nice, took his time, and helped us with our problems.

    I would recommend this to a friend

  • Very Hppy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are terrific. They did outstanding and completely professional job in a friendly manner. Very quick as well!

    I would recommend this to a friend

  • Professional competent agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent gave instructions on using tv without cable box

    I would recommend this to a friend

  • Great Service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and personable.

    I would recommend this to a friend

  • Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped solve a fire stick problem - turned out to be the HDMI port on our older TV was failing.

    I would recommend this to a friend

  • Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had members of the Geek Squad out several times andsatisfied each time.

    I would recommend this to a friend

  • Excellent diagnostic skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent very helpful and friendly. Helped me balance my tv with new internet provider issues.

    I would recommend this to a friend

  • Ok for now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated TV and sound bar interface. Bad product match Will do better with next purchase.

    I would recommend this to a friend

  • Corrected the Streaming problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem so that the streaming service works efficiently.

    I would recommend this to a friend

  • Service never ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my house Please stops sending me this message. I have never ordered this service

    No, I would not recommend this to a friend

  • My TV with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite and professional making adjustments to my system and give me important information regarding my tv.

    I would recommend this to a friend

  • geek squad employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents taught us everything we needed to know & do with are tv's and computers

    I would recommend this to a friend
Page 191, Showing 3,801-3,820 of 9,590 reviews
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