Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Josh fixed my remote controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was able to adjust my tvs and dvds and show me how to work them properly
I would recommend this to a friendRated 5 out of 5 stars
Excellent service by an extraordinary employee!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrell Ford was absolutely very helpful, knowledgeable, polite, professional and went above and beyond to fix my problems!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fix my sound bar. It now comes on when i turn the tv on.
I would recommend this to a friendRated 5 out of 5 stars
Computer and TV, accessories service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provide excellent service on products when needed.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent who mounted my cable box was terrific! She arrived on time, was super friendly, and knowledgable. Very happy!
I would recommend this to a friendRated 5 out of 5 stars
Repair a part on our 65 inch bedroom tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the geek squad agents to Rosita’s tv computer program
I would recommend this to a friendRated 5 out of 5 stars
My TV with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were polite and professional making adjustments to my system and give me important information regarding my tv.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has the expertise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason was very knowledgeable and quickly diagnosed the problem with my home theater system. He was highly professional and communicated most effectively.
I would recommend this to a friendRated 5 out of 5 stars
Fast, great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service provided by technician. Solved the problem.
I would recommend this to a friendRated 5 out of 5 stars
Good service once they got to the home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys were great. However, it did take two requests to get a person out to the house.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Headphones unable to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were not able to connect new headphones.was told not comparable with my reciever
I would recommend this to a friend Rated 4 out of 5 stars
Good Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Access was a bit of an issue during the first phase of Covid, but when the service became easily accessible, I have been very pleased with it.
I would recommend this to a friendRated 5 out of 5 stars
Set up universal remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up universal remote -- great service. +++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendRated 5 out of 5 stars
The service was done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents fixed the technical issues in a time efficient manner
I would recommend this to a friendRated 5 out of 5 stars
arrived on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on time, very knowledgeable, in and out quickly. he did in 5 minutes what would have taken me 5 hours.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up TV quickly and perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was of course knowledgeable and personable. So relieved to have everything set up promptly and properly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Detailed and professional service. Listened to my needs and helped me resolve my questions.
I would recommend this to a friendRated 5 out of 5 stars
Always Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough analysis of entire system revealed need for reboot of AV unit. Good prevention maintenance advice
I would recommend this to a friendRated 4 out of 5 stars
The person from geek squad knew what he was doing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech doesn't seem like it is going to be worth it anymore.
I would recommend this to a friendRated 5 out of 5 stars
Awesome job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew is always amazing and does a great job. thank you for all your hard work.
I would recommend this to a friend