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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 9,590 reviews

  • Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members did a great job. Helpful and courteous.

    I would recommend this to a friend

  • Home help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super!! Very helpful and explained answers to my questions and lack of knowledge on my part. They also wore the booties because of the new carpets.

    I would recommend this to a friend

  • fixed surround sound and tv problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and professional and solved my problem quickly

    I would recommend this to a friend

  • Fixed a sound problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in right on time. Told them what was wrong had it fixed quickly and efficiently.

    I would recommend this to a friend

  • TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my new TV to all relevant devices. He took the time to answer questions and helped with some special purpose set-ups. He was excellent, first rate!

    I would recommend this to a friend

  • Stellar Servi - Thanl ypu Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad was there on time and did a great job!!

    I would recommend this to a friend

  • To the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You all make tech so easy. Thank you from the bottom of this old person's heart.

    I would recommend this to a friend

  • Set up of ROKU.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our tv with ROKU very quickly and briefed us on it’s operation.

    I would recommend this to a friend

  • Geek Squad technical support for reciever install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and job by the technicians! They were very helpful in explaining their work and the new receiver that they installed.

    I would recommend this to a friend

  • Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my two new tv’s. He explained to me how to use the smart TV’s as well.

    I would recommend this to a friend

  • Tv problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with a tv just purchased a month ago and they helped replace it with a different model

    I would recommend this to a friend

  • Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick both recommended and installed my new soundbar. He's a great technician and also super nice!

    I would recommend this to a friend

  • New 55 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person took the tv out of the box and set it up and disposed of all of the packaging

    I would recommend this to a friend

  • Great customer services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two you g men who came to my home fixed the sound bars on both my tv sets. They were wonderful!

    I would recommend this to a friend

  • Stero service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best buy they were on time qnd fast

    I would recommend this to a friend

  • TV audio issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hear sound coming from the center speaker. Geek guy resolved the problem.

    I would recommend this to a friend

  • Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my LG CX 65" set to a swivel stand and was very diligent in showing me the operations of the "magic remote" after coordinating all the TV settings.

    I would recommend this to a friend

  • Wonderful and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with the sound bar. The Geek Squak we’re courteous and extremely helpful and resolved our problems quickly

    I would recommend this to a friend

  • Check out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived and had my tv running within minutes. Apparently the update performed in the back ground was corrupte.

    I would recommend this to a friend

  • Quick Solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived, solved problem in less than 10 minutes, left.

    I would recommend this to a friend
Page 198, Showing 3,941-3,960 of 9,590 reviews
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