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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 9,590 reviews

  • Geek Squad correcting home theater audio issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician thoroughly analyzed and detected the problem

    I would recommend this to a friend

  • Great service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and efficient in solving my problems. Provided good advice and information on how to take care of minor problems in the future. And offered to come back if the same problems recurred.

    I would recommend this to a friend

  • Surround sound check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked surround sound and fixed it in a timely manner

    I would recommend this to a friend

  • Tv problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with a tv just purchased a month ago and they helped replace it with a different model

    I would recommend this to a friend

  • Set up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up universal remote -- great service. +++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend

  • Great customer services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two you g men who came to my home fixed the sound bars on both my tv sets. They were wonderful!

    I would recommend this to a friend

  • Mind at esse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your purchase is covered with expertise makes your mind feel at ease. Don't leave without buying

    I would recommend this to a friend

  • Geek Squad and Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed and professional service. Listened to my needs and helped me resolve my questions.

    I would recommend this to a friend

  • Geek squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. She took time her time to explain how to use the remotes she set up to turn the units on.

    I would recommend this to a friend

  • Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my two new tv’s. He explained to me how to use the smart TV’s as well.

    I would recommend this to a friend

  • Computer was locked up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents I worked with were both very helpful and resolved my problem plus did some cleaning too. Great support as always.

    I would recommend this to a friend

  • Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick both recommended and installed my new soundbar. He's a great technician and also super nice!

    I would recommend this to a friend

  • New 55 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person took the tv out of the box and set it up and disposed of all of the packaging

    I would recommend this to a friend

  • Good service once they got to the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great. However, it did take two requests to get a person out to the house.

    I would recommend this to a friend

  • Geek squad at home troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward and Donovan showed me how to adjust my color and lighting promptly. They were polite and very nice.

    I would recommend this to a friend

  • Fixed my tv and my laptop, 2 separate visits i be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent and accurate service. Very thoughtful and polite. Thank you.

    I would recommend this to a friend

  • Geek Squad setup smart tv and surround sound syste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician setup our smart tv and surround sound system. Corrected some connections that I had installed incorrectly.

    I would recommend this to a friend

  • Knew what they were doing..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were very knowledgeable knew what they were talking about gave me some good advice and good tips. two thumbs up!!

    I would recommend this to a friend

  • Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted & connected tv over fireplace very wuickly

    I would recommend this to a friend

  • Geek squad paired my device quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent paired my remote to my Bose sound bar and showed me how to do it myself if I need to in the future.

    I would recommend this to a friend
Page 199, Showing 3,961-3,980 of 9,590 reviews
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